We absolutely loved our trip to Denny's at the St. John's Newfoundland location! Our server was beyond amazing. He went above and beyond to accomodate our kids. The assistant manager helped keep our kids preoccupied waiting. It was a 15 minutes wait and gave the kids stickers and coloring activities. The food was awesome and customer service on all ends was fabulous.
My first experience with my family at Denny's did not go well but we returned a second time in hopes of a better experience.
I ordered double berry banana pancakes during my second visit. Though they were not served with whip cream as I believe they are supposed to be, they did taste lovely and the portion was fair for the price.
The service was atrocious to say the least. After speaking with the lovely, professional and caring manager Willem, I feel confident that the service will be more pleasant from now on.
Because what happened with the server was not Denny's fault, I am giving this review the stars Denny deserves in my opinion of my second visit and definitely not what the server deserves.
I look forward to eating at Denny's again
Had a Salted Caramel & Banana Cream Pancake and a Oreo milkshake.. pancakes were really sweet but tasted great. The milkshake is big enough to share, they give you extra. They even have me a free smoothie taster. Our server did everything to make us happy ! Would go back again.
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