Hello! We are back at another Nando’s! Yes we come here pretty often but sometimes you just want to have some chicken in their signature sauce. To be honest I just come for the hot sauce and yes I know you can get them at the store but it’s different when you experience it in the restaurant!
![Zomato]( "Recensione")
Has been regular since this place opened. Employees always have a loving smile to cheer up your day. Quality of food is always at top notch quality and never had disappointed me. I had a experience how a employee had to deal with a nasty guest that just came for free food. The employee was very apologetic with the burnt chicken and was offering for replacement but there just wanted a refund. There is always nasty people bashing with reviews or does not accept employee apologies. In the end they wanted there full order refund which is unacceptable because they had eaten the other things they order and they complained when they only got the refund for the one they sent back. These people need to be called out for reality check honesty. They are the ones that ruin people's day.
Atmosphere is great and employees are always patient with guests. By far the best decked out Nandos I been to. Definitely worth revisiting because they always put guests first. No matter what the situation is they will try to make things right with guests.
Since Nando’s has a few different locations, this review will be focusing on the one in Richmond at the new Garden City Plaza. This is our go-to location even though we both don’t live in Richmond, we do love making the drive to Richmond. We like this location because it’s clean, nice inside, and has friendly staff.
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