SIR REXINGTON J. ATTACK
+5
A number of the reviews I've read seem to either be incredibly ageist, provide little-to-no context in relation what else may have been occurring that day (longer lines, amount of available staff, machines not working due to no fault of their own, whether if these relate to past COVID protocol, etc.) or going so far to make personal and demeaning comments about the staff who work here. While I can appreciate this is a fast-food restaurant, and not a five-star restaurant - the expectations of some customers seem very unreasonable. I do not believe the staff have control over patrons not cleaning up after themselves, causing issues in the public bathrooms or instigating problems that the staff must address themselves while still trying to operate normally. I am curious if the individuals complaining are being reasonable themselves or even polite when they attend, as through the various encounters I have had here over the years - I don't understand the majority of the comments. I often see rude customers, but I do not see rude staff.
However, I expect many people have not worked in the fast-food industry as I would expect a higher level of empathy, or else possibly don't go to a fast-food restaurant if your expectations are much higher.
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