The order was placed online. There was a good deal. We had the pizzas delivered. We ordered two large pizzas and some dip. The delivery driver was friendly. The pizza was hot, fresh and delicious.
🍕 I actually ordered my pizza over the phone and they only have 1 line to take orders in? I am not sure. Here’s the reason why:
1. They will start by asking with the phone number.
2. They would ask which location im calling from and if i want pick up or delivery.
3. I asked for pick and she asked me which location i would like to pick them up and I chose this location (Hespeler road) .
Therefore, they maybe have a hotline for taking pizza orders over the phone and then let the stores know? I am not sure.
🍕 The lady who i was talking with is shouting over the phone which is not really pleasant to hear. ( I am not sure if she can hear me or maybe it’s noisy on her work place that she have to shout. She doesn’t seem mad, she’s just shouting on the phone which hurts my ears.)
🍕 15 - 20 minutes wait time for picking up my order is not bad. So i went over the store and while waiting outside for my pizza, i saw the delivery guy carrying the box of pizza diaganonally, So imagine all the toppings on that pizza going all in one side or maybe the toppings are in now stuck at top of the box.
🍕Anyways, their pizza is good and crusty when newly cooked ofcourse. The dough is not overly thick and i like it.
Had a great fresh pizza, but customer service could have been better
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