Our family has been going to Jawny Baker's for several years and for a little while they were off of there game. The food quality went down and the service was suffering. About a year ago we decided to try again and we were very pleased that they had improved the menu and got the service back up to snuff. We have been there a few times over the past year and have had consistently good food and excellent service.
Tonight we went out for a family birthday dinner. My wife and I were both excited that the Sunday special was the rack of ribs (something we both enjoyed before). We placed our order and within a couple of minutes our server returned to tell us that all of the current batch of ribs were sold to a party that was being hosted there but that there was another in the cooker, however they wouldn't be ready for 15 minutes. Our kids have a limited shelf life at restaurants so 15 minutes is a long time. We were seriously disappointed but knew there were other things we enjoyed on the menu. Plus the server said they would comp us an appetizer for our disappointment. We asked if they could make it deserts rather than an appetizer the reply was, yep, no problem. Shortly after that the manager came to the table and apologized for not having the ribs ready.
After our meal, while waiting for our complimentary desserts, the manager came by to apologize again and drop off a small token as well. At most restaurants it would have stopped at telling us that didn't have the ribs ready and that would be the end of it. Jawny Baker's went above and beyond what we expected.
Additionally, our second choices for our meals were delicious. Jawny Baker's staff and food are some of the best we have experienced in Toronto.
Had my sister's 5oth surprise birthday party on July 15. The staff and management were amazing from minute 1. We were given a separate party room that was spacious. Our wait staff was great and one young lady took out orders from the beginning and everything was perfect. I wish I remembered her (so sorry) We stayed past closing and we did not even know. This is how comfortable they made us feel. They did not rush us out. We had been there on a couple of occasions for family dinner and every time the food and the staff was amazing. Thank you staff for accommodating us on Saturday. This is my family restaurant from now on!! I would recommend this place one hundred times over.
We are at JB (as we call it) at least once a week. This is our trusted place for a good food.
Excellent brunch and daily specials. They have the best salads in the city. Staff knowledgeable, curtious and friendly. Great patio to enjoy at summer time.
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