Cynthia-Nadirah Jordan
+5
The Hot House Restaurant is in a class of its own because the owners' philosophy is that they (Andrew and Elinor Laffey) � "treat their customers as if they were guests in their home." WOW! When I called to express my appreciation and thanks for the awesome service my family, friends and I received at my 65th Birthday Celebration Party which was held there on Sunday, August 13, 2017, these are the words that greeted my ears and warmed my heart from Mrs. Laffey. In a hurried world where Customer Service has been relegated to the bottom of the totem pole it is a breath of fresh air - and a most refreshing one - to find people and companies that care about their clientele. The Hot House Restaurant was recommended to me by a friend and my first dining experience was in 2016. The Sunday Brunch exceeded my expectations in terms of the quality of the food, the variety - the desserts are over the top - and the genuine friendliness and helpfulness of the waiters and waitresses. In 2017 I returned for two (2) more get-togethers with my friends and each time there was overall consistency. Based on these observations I felt very confident in selecting the Hot House Restaurant as the venue for my party. I have had nothing but rave reviews from everyone who attended. Everyone promises to visit and recommend the restaurant to their friends as well. A million thanks for this true gem tucked away at 35 Church & Front Streets.���� Blessings, Peace and Love.��
We had our wedding ceremony and reception dinner at the Hot House on April 15th and I don't think we could have picked a better place in downtown Toronto. Our guests are still talking about the wonderful menu, wine and in particular how friendly and professional the team in the Hot House are. Andrew, Erin and the staff there helped us from start to finish to make our day stress free and enjoyable. I would highly recommend the Hot House, the atmosphere in there is wonderful and the food is delicious.
My first experience dining at Hot House was in 1998 and it remains a regular favourite. I had to come on to say was so impressed with the service we received Saturday evening. We arrived at the door just after 6 pm with tickets for the 7 pm Leafs game. The staff were amazing, knew we had to get to the game and made sure we had an amazing meal and made it to the ACC with time to spare!
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