Hi all, I stayed 2 nights in room 126 which is next to the spa. My stay was excellent. I was greeted by Riley & Jeannine. They are amazing and very helpful. At the bar I was served by Sean, Lindsay & Lisa and again great service. I enjoyed the 10oz steak so much that I had it on both nights. At the spa I was greeted by Jacinthe who was extremely helpful in explaining the process and what to do at the spa. Thank you all for making my stay quite comfortable.
Had a excellent spa weekend. The nature baths we’re so relaxing. Staff are very polite and friendly. Server (Amy) in the restaurant was most courteous with her smile and wishing us a safe trip home and saying please come back soon. That made it all the more special for us.
Stayed for two nights in one of the suits. The room itself was clean and well kept. Bed was a little lumpy and the table a little wobbly. Had a nice fire place and jacuzzi tub, the shower had two shower heads which was really nice.
The spa service was excellent. Customer service was great, the massage therapist was professional and very good. We were lucky enough to be there during a slow time, which resulted in us being the only ones in the Nordic Baths. It was a fantastic experience. Relaxing and intimate. Pools were clean and the spa was very quiet.
Ordered room service for breakfast, wasn't very warm. But was delivered within 10mins. Very quick service. Dinner at the restaurant was delicious, the presentation of the food was nice, and amazing customer service from our waitress. Enjoyed the Gin Fizz beverage very much, and I really recommend the artichoke dip.
I really liked the Nordic Spa but Steam room had a weird smell. Sauna was amazing. As for the hot tub and the pool....was not clean. There was a lots of dirt in the hot tub even a dirt rim all around. Was gross. The changing rooms....sooooo much water on the ground. The lunch was amazing.
Something that would add nicely...a little self serve coffee spot :-)
Did the feeding tour and it was awesome! The elk were so friendly, the deer were funny and the bison were incredible! The gentleman who drove was kind and patient. He made a special stop to point out a bald eagle nest!
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