Mcdonald's

From the viewpoint of a regular!. OK, so Mickey D's isn't exactly fine dining, it suits kids and a good breakfast for a decent price. At least they're making the effort to mix up the taste and expand the 'salad' menu. I've been frequenting this location since I was a teenager. They've done a great job with the recent renos and I hope that the broken windows at the front were not a result of vandalism...although I have my suspicions.

But what I'd like to address is the management at this establishment - well done.

It is hard to get good workers these days and you have managed to secure some polite and presentable youth to represent at the front counter.

Furthermore, I ended up taking my children there tonight for a quick dinner before carrying on with the rest of our evening plans and there was a very large group of teenagers hanging around. Needless to say, this is a massive amount of their food sales - hungry teenage boys! I couldn't help but notice a mother with her 2 young boys ordering and then looking for a decent place to sit. The order line was busy and the seating was overrun with the teens (no big deal - - - just an observation). So there were not many clean places to sit down. This mom ended up deciding to take her food home and proceeded to pack it up. Her boys went to fill up their drinks (at a spot completely out of sight of the management/cashes - I feel this was a massive oversight on part of the renovations) and her boys ended up getting confronted by some of the above mentioned teens. As they proceeded to head back to their care, she went outside and left the bag on the table while she returned to retrieve her drink. A group of 5-6 of these teenage boys walked out of the restaurant and started rooting through their dinner bag! I could not believe what I was seeing - I was shocked and disappointed and as usual...I'm not one to let an injustice and blatant incident of bullying go unnoticed. This poor mother was a bit more passive than I might have been and scolded the boys. They laughed at her and her two young boys.

I immediately went to the front and informed the young manager about this situation. He responded promptly, the teens left and the mother was thanking me profusely. No thanks needed. It's simply about establishing a respect for fellow patrons and it is GREAT and refreshing to see a young male manager take his job seriously and recognize and address an injustice when he is informed of one.

Well done! Your actions this early afternoon were a great example of the behaviour I hope my children get more models of.