Best burger meal we've had in years! Loved their shakes... not too sweet. Very refreshing. Must stop here for burgers when passing through. ππ
Excellent customer service! ππ
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Used to love going here but after the service I got today I don't think I'll be back. I order ahead online so I wouldn't have to wait, I went in the drive thru and they said to pull up to spot 1 so I wouldn't have to wait for everyone in the drive thru, I did and waited 35min and no one came out with my food. So I went in and asked where my order was, the cashier rolled her eyes at me said were short staffed and it's not ready yet. I had to stand there and wait another 10 minutes. she threw my cup at the pop machine and said "here's your cup!" and stomped off, no sorry, nothing. In total I waited over 50min from the time I order to the time I got my food!!! and it was all wrong!! the pop machine was broken, no ice and the pop wasn't fizzy and it was all warm and tasted horrible, we had to through it out! Worst service I have ever received at this restaurant. I would contact the owner and tell them if I could. - they contacted me and said they will retrain there staff and offered me a gift card and apologized for the bad service I received. very good service the next time we went in.
Today I was feeling like to go on a cruise with my family, and I ended up in Kentville. This was the place which we all decided to head to. With no regrets, we went inside. The amazing smell you get as you enter is indescribable. The kindness of the employees is way beyond expectations at a Fast Food restaurant. The freshness and the quality of food is also greatly appreciated. I will 100% come back here the next time I come by Kentville.
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