Went through drive thru today and had great customer service from a woman named Sylvia. Great sense of humour and got everything in our order correct. Was nice to see her smiling face upon receiving our order too. Plus the coffee is always delicious at Mcd's.
Awesome work guys! :)
This morning may have been by best visit to McDonald’s in my life. The service was top notch and the food was fantastic. I didn’t catch the girls name that took my order, but she was so polite and friendly. Stanley gave me my order and he was also so friendly and helpful. Thank you so much to the whole team. A++
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There was 4 of us so we used a coupon on the app and opted to utilize curbside delivery to get our food. The coupon was 4 can dine for whatever denomination; the choices being filet-o-fish, mcchicken, spicy mcchicken, big Mac or quarter pounder with and without cheese. We tallied up everyone's likes and wanted two quarter pounders, and 2 mcchicken but one spicy. Get right to the end of ordering the 4 meals and it's telling us one of the two quarter pounders isn't available at our location. Not both, just one. No matter what we did, we could only get one quarter pounder. It was so strange and frustrating! In the end we ordered a third mcchicken but why would this happen? It's not as if they've run out of patties. We could order it on its own in a 2nd separate order as well, so it makes zero sense! This McDonald's is notoriously slow, to the degree of being forgotten for over half an hour at night once by one of the managers. I was livid! Couldn't get the guys attention to save my life so I eventually got mad enough that I laid on the horn until he got sick of listening to it and came to the window all rude asking me if he could help me. Damn rights, I'd like my food I paid for 45 mins ago, like come on. 🙄 but despite the app weirdness, on this visit they were quick and actually got everything right which was awesome. Went inside for a couple of cones after and had to wait 13 minutes (yup I timed) just to get someone to come to the till and then another 10 to get the 2 cones.. But they were so good! So yeah, a three for service from me for this visit. And I'm being pretty generous providing a 3 honestly.
Just had double big mac combo with large fry and cola. Best big mac and fries i have ever had. Not sheetn. And i am old! 100%. Actually looked like they do in the picture! Could barely get my mouth around it. Wow great job over there at old vernon road mcds! M shocked.
McDonalds standards 5*. It was quick and easy. Crew was friendly. Food came out fast during our takeout.
This is one of the best in town great food quality
Stopped here right at a busy lunch rush, we were greeted with an employee saving us a table that was free. As soon as we sat down my kids were given coloring sheets while we waited for our food. Great service! Best I’ve ever had at a McDonald’s
Burger always fresh but coffee can be pretty weak sometimes.
This particular location was pretty slow but the food was on par with what you would expect from McDonalds
We are figherfighters fighting the west kelowna forest fire...they paid for out delicious breakfast. Thank you
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