This is the greatest Mcdonalds in all of Kelowna, maybe in the Okanagan. Every other Mcdonalds we went to had at least 1 thing not going the way we wanted to every time... this one on the other hand, always delivers. Fries are aways salty and hot (delish), breakfasts are fresh and come out pretty quickly, burgers are always delicious and never squashed, drinks and desserts are epic. The staff in here are absolute rockstars, they go above and beyond. Sahil, Alisha, Param (dont know any other names), everyone. If you go here you might think there is nothing out of the ordinary because you just get exactly what you want in a timely manner which is what you are expecting but if you visit other Mcdonalds you will soon realize this one has everything running in tip top shape. Hats off to the staff, thank you for your competence
The staff here really cares about their customers and their satisfaction if something isn’t right, they also work extremely hard, as someone who comes in pretty much every day for an iced coffee, extra cream and no liquid cane, if it happens to be busy and they make a mistake…there’s no attitude, they’re so nice. As someone who’s worked in the customer service/food industry (starbucks) in the past, I know good customer service when I see it! Absolutely lovely people who work immensely hard in a difficult customer service job.
PS: the new hire, Adam, works his butt off!! an absolute all-star, he’s always running around doing his job super efficiently. He’s definitely become my favourite very quickly :) Great job Adam!
EDIT: Adam actually has been working at Mcdonald’s for a year! No wonder he’s so good at his job!
For McDonald's, this is our favorite location. The day manager (Indian fellow. Cant remember his name) is superb at his job and delivers the best service. Food is always good for McDonald's quality and if they miss something, they are quick to fix it.
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