I came in before the lunch hour on Wednesday to see if I could order lunch for my store opening team. I got the most unbelievable service. I wish I had got her name. She helped me pick a party platter, made sure she had it ready in a short amount of time even thou they got so busy.
Both ladies worked so well together to support each other and handle the lines while getting me a healthy lunch for my 15 team members.
Great customer service especially under pressure.
Great, fast, friendly service. Was a nice quick stop and go for lunch. Had the Buffalo Chicken Pita as it was the daily special - a different one is up each day. Not a fan of super spicy so they made it mild. The regular is quite large and was stuffed full of chicken, lettuce, and other fresh ingredients. It was definitely enough for a meal but doesn't make you feel stuffed afterwards.
I must say I hate to complain as I am typically an easy going person. 99% of the time I come here my wrap is perfect and delicious. This last time was so bad though I have to say something. To start the wrap the lady pulled out the bag had a HUGE rip in it and she tossed it aside. I had assumed she would grab a new one when the time came. They ended up heating up chicken and I didn't notice while picking my veggies. As they went to put the chicken into the bowl I stopped them and corrected them it was turkey I asked for. They were polite, put the chicken aside, and heated up turkey for me. After I paid and was handed my wrap the lady asks me if chicken is okay. I corrected her and said my wrap is turkey. She then tells me they put the chicken in there too!!! Now on any other day I eat chicken but with me purposely stopping them from putting the chicken in my wrap the first time around should have indicated I did not want it. I was on my lunch break and did not have time for them to make me a new wrap so I took it as is. Now I am at work and the wrap falls completely apart. She used the wrap with the hole in it!!! So now I feel like I wasted $10 for a salad as I had to put everything into a bowl, throw out the pita part, and pick out the chicken. I would appreciate some sort of compensation because unfortunately this is the only location in my area and I know I will be back eventually. If I don't get anything my warning to future clients is WATCH them carefully as they make your food and make sure it is exactly how you want it.
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