The poor waitress dealt with a non working tap for shock top draft. We told her we would like something else, so she refunded us. Ribs were very good, really saved the fact that the shock top was stale.
Super tasting, fall off the bone ribs. Great service as well.
This is a message specifically for management:
1. Don't put an item, like beef ribs, on your menu if you are constantly running out and unable to serve the item. It has been the third time I've came to the restaurant for this dish, and it was unavailable.
2. You can't have one waitress handle the bar, and 20 tables. She's working her butt off, but there is only so much one person can do.
3. Your food is good. Your servers are good, but the management is just horrible. Put more servers during peak hours and make sure you don't run out of food! Very disappointing experience.
Update :
The management reached out to me and explained the situation. I think they are truly trying to minimize these mistakes, but the nature of a grill restaurant makes perfect management difficult. Regardless, the beef ribs are delicious!
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