Tim Hortons consistently delivers a quick and satisfying coffee experience. The coffee is good, and their menu offers a variety of tasty treats. The efficiency of service, whether in the drive-thru or inside, is commendable, making it a convenient choice for a caffeine fix on the go. While the menu is simple, the classic offerings and occasional seasonal items cater to different preferences. Tim Hortons remains a go-to spot for reliable coffee and a quick bite, making it a staple for those looking for a familiar and efficient coffee shop experience.
Came here on a labour's day long weekend and I have to say this is one of the top 5 locations I have ever been to across multiple provinces starting from Quebec to Vancouver Island. The respect and customer service skills of the front staff inside is better than 95% of the Tim's locations I have been too over the 30 years. Kyle was extremely helpful. Whoever the franchisee of this location is treating their employees with respect which the employees will pass on to the customers is doing a great job. Hopefully other franchisee's can distinguish the difference in customer service.
I had a Large Hot Chocolate to rejuvenate myself on a cold night as I waited to transfer my bus. Looks like this will be my go to Tim Hortons whenever I have to wait a bit to change busses at Colwood Exchange.
Some staff members here are very kind people. That is why I think it's important for the staff to know that when the staff talk amongst themselves at night their drive thru microphone headset is broadcasting the entire conversation for hours on end on the loud speaker at the drive thru menu. I am only saying this because I believe you all deserve to have private conversations and at the very least be told when your conversations are going to be made public so you can make sure to keep the conversation professional ect.
somitha kaveri vasudevan
+4
The best place for few bites , coffee and chit chat with friends.
Their French vanilla is so good. I did not like the potato wedges , the seasoning was not sufficient also their barbecue sauce did go well with it hence rating them 4.
This Tim Hortons at Island Highway is the compact one , no much of privacy that is one can hear the talks in other table that’s on big disadvantage of this place too.
The staffs were friendly and helpful.
I personally like the Tim Hortons at Macullum , they cozy , one can actually have very good conversation with privacy there.
Good donuts! My friend from Canada talks about the donuts from Tim Hortons all the time and I finally got one! Very good. Coffee wasn't bad either. The tables weren't that clean, which is why I only gave 4 stars.
It was nice to have a place to rest my weary bones. Plenty of seating. Staff is friendly and its not too loud in the store. Store maybe needs the fireplace and comfy chair update (unless its around the corner and i don't see it). Coffee tastes like Tims, just as I'd expect.
As far as Tim’s go, customer service on this one is amazing.
We met a friend here and were quite happy with the outcome. Drinks were well made even though I have very specific tastes. Thank-you
Place was fairly clean . Almost all the staff were new. Some language barriers. English seemed to be a second language with all the staff.
To be expected in this economic environment. A little disorganized and order had forgotten item.
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