Friendly staff are very knowledgeable about the products and teas that they carry. This location has a cozy and fun environment with seating near the large windows to sit and enjoy a brewed tea. This location is a great community partner and frequently supports local charity and wellness booths which helps you feel good while supporting this quality Canadian business.
Overall this is a pretty great location. Just about any store in uptown Waterloo has a special charm to it. Specific to this store, they have a decent amount of seating making it a really great study spot (Free Wifi too). The staff are very knowledgeable and are excited to speak about tea which makes the experience very special. However recently I was served by a woman who was very dry, a tad rude and did not seem to be very excited to speak about tea. This kind of took away from the experience. Overall, great tea, great location and great staff (most of the time).
I really love coming to this store. The girl that usually helps me is always friendly and giving me the insights on whats new while not being too pushy. She makes sure you get the best product that is suited for you. It is clean and I always get served quickly. They are efficient with sampling and just an overall nice store to go into.
Good tea and pleasant service at this location. They have a wide variety of teas you can brew on the spot or buy it dry in attractive packaging and take home. Makes for a nice gift as holidays get nearer. And, speaking of it getting colder, it's a nice alternative to coffee; excellent selection of caffeine-free teas served here. Recommend stopping in.
Firstly, I need to say how I love the teas at Davids Tea. The aromas in the store are phenomenal. I have purchased a teapot here about two years ago.My teapot doesn't get used every day, but it does get a good workout especially with the cooler weather coming on again. My seal on the underside of the lid, had been nicked by much use, and was so delighted when the girl in the store replaced my seal for FREE. Many thanks, I shall be able to once again, Enjoy.
They have a big selection, but they mostly cater to young, female students as far as I can tell. I bought a sample pack and didn't really like half of the flavors... I think there are better places it there if you're looking for teas with a richer, more subtle flavor.
I was quite impressed with Davids Tea. Their employees allow you to smell many teas before making my selection. They have walls of different teas. Their selection is often changing and there are new flavours to explore.
Love 💘 All.Kim Manager AMAZING! Jenn your a sweetie. Their So Educated in All your drink needs and the uses of them. I n daughter ONLY come here . No other David's tea BEATS This location. I am blunt so thanks n be sure to visit.
I cannot recommend this location enough. I have been helped promptly and cheerfully every single time I've been in. All the staff are super helpful and enthusiastic, especially Amanda - she is FANTASTIC! She really knows the products and has been able to suggest something I love without fail. Love going in, great experience each and every time, thanks David's Tea!
Definitely the best David’s Tea store that I’ve been to. The staff are friendly, patient, and really know their tea! They also have a good selection of accessories and at least a couple free samples.
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