We finally got to try Big Wheel Burger last night and were extremely pleased with the speedy service, friendly staff and tasty burgers and shakes. If you've got a craving for some fast food, skip the regular chains and head on over for some top quality fresh food with fast order times. Definitely will be back.
Big thumbs up!! PHENOMENAL gluten-free options! Gravy is to die for!! Super friendly staff! Best � ever!! Can't imagine anyone being disappointed with this gem!!!
I've had the giant burger on the secret menu there for the last two Saturdays. The meat is always perfectly cooked and the cheese is just melted perfectly! It's pretty interesting how the hot dogs remind me of bacon. I also love how the bun is two separate grilled cheese sandwiches on each end. So much cheese... I love it! The lettuce is fresh and good.
No complaints from myself. I love how Big Wheel Burger is different from other places and the food doesn't hurt my sensitive stomach. Every other restaurant around here has something in the meat that just makes me feel sick.
Totally worth the $18. Hope to be back there soon!
I do not even have the words to express how fantastic big wheel is. I tell everyone coming to Victoria or even the island that it’s imparative to visit for a burger, pickles and a shake!!!
Went to Big Wheel Burger on Cook St yesterday for the first time after hearing good things about it and was very impressed. My son had the cheeseburger with bacon and poutine and I had the double cheeseburger and fries and it was incredibly good, nothing fancy and not trying to be some new hip burger trend just a great old fashioned kick ass burger!!!! Will be back many more times I'm sure!!!
Burgalicious! Pretty stoked we now have a place where the whole family can eat. Our middle kiddo has some serious food allergies and it's great to be able to all dig into some good old fashioned burgers.
Was just at the Westside location for the first time (though I've been to Cook St a couple times before this) and just had what might possibly be the best chicken burger I've ever had in my 31 years of life. Perfectly moist chicken, wonderfully crunchy breading, and great flavour. I also went a little crazy and got bachelor tots too and they were amazing. Hopefully I'll make it back before the tots leave the specials board because my tongue definitely wants more!
First time trying Big Wheel and will definitely be back! We had a bacon & Brie burger, double cheeseburger, fries and poutine and it was all amazing. The gravy, oh, the gravy!!!! Great fast food without the environmental guilt.
Cook Street Village location is always the bomb! For people complaining about the price, please remember you are paying for local, fresh ingredients and patties made that day in house. I'm super glad that Big Wheel is committed to a carbon neutral establishment and am happy to pay for the high quality received. I'm very satisfied to be a Big Wheel Regular.
Great place to bring the kids. Always satisfied with the service and food �
Awesome food and service, will definitely go again and recommend to friends.
Best burgers in town. The garlic fries are amazing! Great staff! Vic west location is a gift of mana from the heavens!
I love how they came to Vic West! This is exactly what people want and they will pay for the good food. Vic West is the best place to live in Victoria in my opinion. So much is booming and happening right now. Big Wheel brings quality local food with local beer and good drinks and amazing service. I went in today and they missed one milkshake in my order so they quickly made one up on the house. Their friendly customer service cant be beat. We need more quality comfort food places like Big Wheel and La Taquista in Vic West. I hope the restaurant at the new Marina is good. I will continue to hit up Big Wheel for my burger, dawg, fried pickle, and shake cravings!! :) :)
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Overall:
Pricey.
Above average beef burger.
Poor veggie burger.
A very popular place in Cook St Village.
The hubs enjoys the fast food-style beef burgers and milkshakes. Not cheap "fast food" prices with added side and drink but ingredients are farm fresh and locally sourced. A step above FatBurger and Johnny Rockets; however...
The veggie burger desperately needs attention! I wasn't impressed - the deep fried patty was hard, dry and not that flavourful. Unfortunately for nearly $9, a la carte, it wasn't worth it. Big Wheel is a dedicated burger joint in Victoria, known for a great beef burger, so it was a letdown. I sooooo want to come in and enjoy a good tasty veggie burg! I see I'm not the only one on here who has the same critique. It's such a competitive market in Vic with other joints knocking it out of the park in similar price range with like-minded eco-awareness such as Bin, Chuck's, PB, Dead Beetz, Very Good Butchers etc so I found my burger experience disappointing.
Hubs- Beef Burger: 7/10
Me- Veggie Burger: 2/10 (how painful to even write that!)
I still stand by the $7.50 Black Bean Burger at Pink Bike as best value (and taste) in town.
Root beer BBQ burger. Need I say more ? That's their feature burger today when I was there. Deep fired pickles were great too. Service always friendly and fast.
Great place and nice atmosphere. I believe in their core values and reasonably priced menu as well. They have feature burgers and a secret menu that are awesome!
Absolutely one of the better burger places in Victoria. Their burgers taste great and everything is local or made in house. I do think that the ratio of burger to bun is a little off (there is too much bun for the burger). I like that they have specials every week so there is always something new to try. Highly recommend their milkshakes and their ice-cream sandwich. They have outdoor seating and a little patio and it is dog friendly. If you tie your dog on the patio, you can watch them from inside as well as there are many windows.
One of my favorite places for burgers in Victoria. They stick to simple, local ingredients and have a great vibe. If they happen to be serving the Key Lime Pie Milkshake when you go, make sure to try it.
Amazing burgers! Friendly staff and almost everything on heir menu is gluten free except the veggie burgers (as far as I know). It's always somewhat busy but not overwhelmingly so it's good
Definitely would recommend
Really great burgers!! I've had their regular big wheel burgers three times now and it's always fresh and consistent. Love the gluten free buns and the beef is juicy and well cooked. Yum!
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Wow! Looking at reviews, I wasn't expecting much when I stepped into this adorable little spot in the heart of Cook Street Village for a bite. After 7pm on a Saturday, the line was nonexistent, unlike when I passed by earlier in the day. For a flat $16 I ordered a cheeseburger with fries and a shake. The cookies and cream shake is BY FAR the best shake I've had ever, anywhere. They should have a caution: habit forming label on the cute eco friendly cup it comes in. The burger was to die for, the perfect amounts of fixings, sauciness, and meat to satisfy without making a sloppy mess of yourself. Perfection, right down to the angelic level of toastiness on the bun. The fries, hot and crunchy, perfectly salted and fluffy on the inside like the perfect fry should be. This neat little joint was anything but a dive: well maintained condiment bar, all the tables, counters, and floors were impeccable, and the staff were friendly and charming. Big Wheel Burger will definitely be seeing my patronage again.
This place is the old burger joint from my childhood of the 60's. The only difference is the price. A burger, fries and a shake costs $15. The ambiance is greasy spoon. You order your food at the cash and pick it up when your name is called. They do a good job at what they do. The shake tastes like a real milk shake. The pre-salted fries are very good. The burger is just like they made them at the soda counter in the good old days. There is no artisan bun or fancy schmancy fillings. It's pretty basic. Obviously a lot of people like them that way because it's a busy little spot.
A little on the expensive side-but you're paying for the amazing quality beef. Yummy burger with good sauce, and great crunchy fries. Another plus for this place is their great milkshakes! Often times we'll swing buy just to get a shake, looking forward to whatever crazy concoction they've got on feature. My favourite so far was the fruit loops shake! Nostalgic and delish. I would recommend this place to anyone, they have a veggie burger as well as gluten free options. Yummy yummy yummy
Great burger! Surprised to see the negative reviews. Good bun great flavor sauce and yummy fries! First time here but I'll be back!
Quality fast food. I've been to big wheel about 10 times over the past 2 yrs. Its always been tasty. I have had their veggie burger which isn't my style but the beef burgers are delicious. I've also had their poutine and lord of the fries. Nom nom oh and the shakes also tasty business. Staff have always been friendly and quick when I've gone in. I see a lot of negative reviews on here but certainly not my experience.
Not sure why people don't like this place. It's crazy talk if you ask me. A great burger and fry joint downtown. It sounds to me these bad reviews are people that know nothing about good burgers and fries. And let's not forget the milkshakes!!
My favorite local burger place in victoria. Great food, chill atmosphere and really great staff. Never had a bad meal and I recommend Lord of the Fries
I am shocked at the negative reviews!!! I love, love, love Big Wheel. The food is consistently cooked to perfection and the menu is very creative. The staff always have a smile on their face!! I travel to Victoria once a month and within the first few days of my arrival it's on my list of places to go!!! The fried pickles are amazing!!!
Tasty butterball burgers and fried delights. First time there a month ago. We ordered cheeseburgers, and shared their awesome tossed-garlic fries, Chop-Chop salad, and deep-fried pickles. Everything was very tasty and fresh, and the large portions between the two of us went unfinished and taken home. If you are looking for a home-made style grease hit, this place does the job mighty fine. It is a semi-self-serve cafeteria style layout, and the place was kept very clean by the courteous staff.
First time here heard great reviews by other great burger places Found their double cheeseburger really good french fries ok but chicken gravy probabily out of a can but upside the girl behind the counter was a cutie
This place is awesome. Burgers are fresh and juicy!! Locally sourced meat and quality ingredients.
Just alittle over priced and way to many hypsters, but other then that the food is great!
The ghost chili pepper hot sauce is delicious and the burgers are tastey not sure why all the bad reviews but this place is spot on and great service
Love it. Best bugers ever. .... Love it.
Best bugers ever. They use the best food cooked to perfectio. Great milkshakes too.
This place makes a mean order of deep fried pickles! Seasoning is good and sauce matches perfectly
Amazing place!!! Sure you might pay a little more for a burger but it is WORTH IT! Everything is local, they are the most amazing green place I've been too and the food is fantastic!!!! I would reconmend this place to anyone.
Great food! Quality meats and ingredients to create a super simple meal that tastes amazing! I have been there often and have yet to be disappointed! Veggie burger is the best I have ever had, burgers are great and fresh! Fries are amazing! Milkshakes are always good! Will reccomend this place over and over! The staff is always friendly and upbeat!! Keep up the good work!
Really depends on what your after. If u want a "gourmet" fancy burger this place is not for you. If u want a juicy simple burger like on a good BBQ on a sunny day. Then this is your place. I had a double cheeseburger. (Took a pic) really simple. Basically meat, cheese, house sauce and lettuce. The creole poutine was not a fav of. But had a bunch of olives on it. And I'm not a fan. I would return again. But not go out of my way from Langford again.
Milkshake was totally delicious and very different - mango milkshake was lovely and creamy! The beef patty and fries were yummy, but would have liked a softer bun. Maybe I got them on a bad day, but the bread tasted a bit stale.
Quality Local Fast Food. I live in the neighbourhood and get a veggie burger here a couple of times a month. It has always been delicious and everyone I have brought with me agrees wholeheartedly. I love that the patty is stuffed with cheese, and I usually toss on some of their free condiments, like ketchup, mustard, and hot peppers for an extra jolt of flavour. The deep fried pickles are unbelievable.
I don't understand the poor reviews for this place. Yes, it is pricier than other fast food burger places but I assume that is necessary for them to cover costs that keep the business more sustainable and offer menu items prepared in-house. Personally, I don't mind paying a slight premium for the quality of food, and more pleasant atmosphere/staff. Plus, the portions are huge so I am never left hungry! If you want cheap burgers, go to McDonald's and get a Big Mac.
Good food! Love the sustainable aspect! They could think about expanding their menu a bit but other than that it's great!
Absolutely love this place! Sooo good ! Love the sauce that are on the burgers, and super affordable, but I didn't like the smell of weed when I walked in the back door one time..
I'm not sure what kind of hallucinogens you all are on if you think this place is expensive. Perhaps too many are accustomed to McDonalds prices. Big Wheel is just fine - juicy burgers, shakes, fries, etc at reasonable prices. Good all around grub joint. If you're looking for an overcooked burger with fancy toppings then maybe go to Pink Bicycle.
Good Grub. A Cook Street local resident took me to Big Wheel for lunch. I opted for the bacon and brie burger (delicious) and we shared a poutine with veggie gravy (not bad and enough for two). I wanted a milkshake but I thought it would be too much. I whole heartily support this local establishment because it offers good food that is locally sourced and uses environmentally-friendly supplies.
Why the hate? This stuff's good!. Admittedly they are a touch pricey and not nearly as creative or accommodating as Bin 4 but this is a damn good patty. It's prepared fresh to order (sorry that made to order takes some time, but suck it up!) cooked high-temp flat top style. This is not for everyone, clearly, but for me, it is worth it. It saves me travelling to California which even at triple the price of In N Out, is worth it because the nearest In N Out is 1000 miles away, and quality of the beef is better! So when I'm fixing for a burger that's just falling apart with awesome and I don't want to change or even get seated or tip, I hit Big Wheel.
We like, and no regrets. Fresh, tasty, juicy, a superior burger - the Mercedes of fast food burger and fries. Partner and I were pleasantly surprised. Cheeseburger! Cheeseburger!
Not very tasty but environmental!. Just from reading all the write-ups around the restaurant, I see they have less waste than most fast food chains, use recyclable utensils, use local ingredients for less environmental impact, and my favorite thing: their beef is antibiotic and hormone free! That is amazing. You never know what kind of chemical meat you're eating at other fast food chains.
I don't find the food THAT expensive, especially for a local place that uses local ingredients and has many homemade items. Fast food isn't as cheap as it once was, unless you buy from a value menu.
As for the food itself, yeah, probably not the best burger in town. I'd go for other fast food burgers over Big Wheel. The patties are very thin. The poutine wasn't great either and I don't think they cut their own fries, which is disappointing.
I'd only go here if I wanted a "healthier" fast food option.
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Review for Big Wheel Burger. This is a cool burger place that has all the fun of a fast food restaurant without the weird corporate grease feeling. The burgers and fries are really good. I am always scared to order burgers because I am pretty picky about what I like on it, but they list the ingredients honestly and will actually listen if you don't want certain things on them. If I have any criticism, it's that the pop cups start to fall apart if you let them sit around with pop for too long. That's a pretty minor thing. I also wish I lived closer. I hope they continue to prosper and stuff.
Edit: Whoa, I wrote that in 2012. Okay, it's 2016, and I have this to say. I still like Big Wheel Burger. BUT. If you get a couple burgers with fries and a couple beers and factor in the tip, it's around fifty bucks. And then you're like what, I could have gone to one of the perhaps classier burger places in Victoria and spent a similar amount? So my critique is that prices should come down a little bit to stay competitive in the better-than-fast-food-chains-but-more-convenience-than-fancy-burger-places bracket.
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First time caller.... ...long enough time listener.
I understand that it's easier and faster to criticize. Hopefully most rational and normal people take this into account when researching and reading all forums.
Comments are usually skewed to the negative. If someone has a good experience, it does not occur to them to take it a step further and share that good time. Yet the naysayers/complainers/trolls/what have you - are quick to post. A shame that is.
Victoria is a fickle market. It truly is unique in it's composition.
The fact is this: Big Wheel is putting out a quality product. there is no denying it.
Prices? Give your head a shake. Go to Mcdonalds then.
On my most recent visit, had the ghost burger> Perfect amount of hot.I don't even feel the need to talk about the patty, bun, toppings. It's all good. (A milkshake would have been a perfect accompaniment, but couldn't spare the calorie's) because the fries are perfection! I choose my battles.
Shared the fries with the friend (plenty) and her burger. What, it cost 20 bucks? meh. please.
I have never had a less than delicious experience at Big Wheel, and make it a point to eat there, usually when I land, on my frequent visits to Victoria.
They are so far ahead of the game, apparently most of the poster's don't even realize. If only Vancouver had a place where you could find a good. decent. burger.
Uneffingreal!. That was by far the tastiest burger ever!!! I am going to make Big Wheel Burger a weekly ritual; please don't change a thing!
WONDERFUL. I love Big Wheel. Sustainability - wonderful. Chili fries - wonderful. Shakes - wonderful. Burgers - top notch! Its all so messy and delicious!
Never had a bad experience let alone burger from Big Wheel Burger!
The burger is phenomenal! Best I have ever had. Crispy around the edges and moist inside. No fillers. At first I wasn't crazy about the bun but have gotten used to it and now I quite like it. The fries are nothing special but the burger is the main attraction and more than makes up for it.
Love the environmental consciousness!
Pros: - really fast, consid.... Pros:
- really fast, considerate service
- local sourcing
- rotating specials
- delicious food, DUH!
Cons:
- price is a bit high
- no local wine :(
All in all, a good burger & fry shack, probably the best around the park. If you are a serious foodie looking for a modern redefinition of the hamburger, you're in the wrong place.
I live 5 mins away from Big Wheel, I know there are a lot people that have a hate on for this place. In my opinion it offers exactly what is advertised, fast food. The meat is miles above in terms of quality compared to other fast food outlets. The shakes are solid, the ice cream sandwiches are amazing and the fries are now really good. I haven't eaten a burger I haven't liked yet, and I've had my fair share. My only complaint is the cost of admission is a little high. If they took a dollar off of everything I think it would be more in tune to what people would be willing to pay for fast food burgers and fries. If you want a more gourmet burger this is not the place.
If that isn't the best burger in Victoria .... ... it'll do until the best gets here. Had a Double Burger with cheese, and it was fabulous. Right up there with 'Five Guys' in the US - which was the best 'fast food' hamburger I've ever had. Friends had a Vacca (double w/ cheese & bacon) and a single. Love that you could get a combo with draft beer, and the milkshakes are made with real ice cream. The one thing I wish they had was fresh sliced jalapeños, instead of regular pickled banana peppers - makes a nice, crisp addition to a quality burger like that. Fries were good too, and they weren't busy so they gave us a bunch extra. Very nice front end service.
Sure the price point is higher, but there's no doubt it's a great burger place and all three of us will be back. Keep it up!
PS. Be careful though, and get a railing on that patio on the side. When it gets dark, I'd be worried about someone having a few beer and taking a header off the deep end onto the sidewalk.
It is what it is. I was expecting horrible food when I finally tried this place after reading all the bad reviews online. My expectations were so low, that when my food arrived I was pleasantly surprised. It was on a sunny weekend when lots of people were out enjoying the weather at Beacon Hill Park and Dallas Road. I was out on a bike ride with my girlfriend when we thought we would give it a try. We shared a cheeseburger, fries, and a strawberry shake. I would say the food was on par with Fat Burger, or Dairy Queen. It reminded me of the kind of burger you might get out at Western Speedway or the old Memorial Arena. I think its perfectly fine for greasy food. There not competing in the gourmet burger market. If your looking for a decent casual greasy meal with a cool atmosphere then I recommend this place. I would go here before the Beacon Drive any day!
I love Big Wheel. I'm new to urbanspoon and I'm rather surprised at the negativity of this place. Also, many of the negative reviews I've read completely miss the point of Big Wheel Burger. Basic fast food with quality ingredients sourced with a 100-mile ethic and a strong commitment to composting and responsible energy use are all things that I will happily support. I usually get whatever burger is on special. The ghost burger made with ghost pepper hot sauce, jalapeños and Swiss cheese was delicious. Yesterday I tried The Big McNeil, a double cheeseburger modeled after the Big Mac but made with way better ingredients. It was huge, but I loved it even though I had to go home and have a nap to digest it all. It's one of the best fast food places around AND you can have a beer while you enjoy your burger.
I feel sorry for these people who open restaurants in this town. I've never seem so many unhappy people on one sight. I tried their burgers and they were great . good work guys! Just ignore the haters they worship the corporates and pretend to support the locals but are just looking for their familiar taste of mac danalds
Amazing amazing amazing! Best burger in town hands down.
This burger 🍔 bacon 🥓 cheese 🧀 actually filled me up. Was nicely spiced and very flavourful! Thank you so much 👍
Burgers are consistently excellent. The meat is ground fresh every morning which makes it taste top notch. Their garlic parm fries and milkshakes are THE BEST. Also appreciate that they focus on 100% sustainable practices!
I took my burger to go, so won't review the atmosphere, which is fine. The burger was very tasty and my vanilla shake went down well with it. Staff are friendly and accommodating and provided generous servings of mustard and ketchup to go. Next time I will try the onion rings.
Every time I hang on with friends around Cook Street village, Big Wheel is an option for a meal. The burgers have a perfect size, and they also taste great.
I like the fries while I believe they can do better.
I can remember lots of good memories from there!
If you are looking for a very good greasy cantine style burger, this is it. Very very good!
The food was amazing! Would totally come back here.
I ordered the spicey Hawaiian, which wasn't that spicey tbh. And a side of fries which were excellent. Next time I'll just order the regular burger and fries (It totally gave me in-n-out vibes).
The cashier was pleasent, but certainly didn't go above and beyond. The kitchen staff seemed chipper and cheerful.
You can also sub in a veggie burger for any of the burgers which was great. And everything is biodegradable there, which I loved with my whole heart.
Thanks for caring about the environment!
Not a place to go if you want to grab a quick meal, as the music is so loud (and bad) that it's obvious they don't want you to stay 1 minute longer than necessary... It was after 8 so maybe it's not that bad all the time.
Food was good, fresh, well seasoned. No ice for drinks and everything is self serve like McDonald's but at least everything is compostable when you're bussing your own table. 😆
Gerard James Gutierrez
+5
The first time I had their double cheeseburger via delivery app, I already became a fan. Here’s me trying their crispy chicken burger at Cook St. branch. They have a cool crew as well!
Great place! Fries were amazing, food was served quick, and the restaurant itself is very nice, at least for waiting. The employee who took my order was also very nice, and seemed to enjoy his job. I also recommend the shake! I will be returning on my next trip to Victoria!
Burgers are really good. Fries are hot and crispy.
Prices are high though, $51.00 for two burgers, one fry, one Pepsi and one beer.
Then I had to try the chocolate shake which was $7.50 plus tax.
Daphne Shaed (ASCII Witch)
+4
Good local food! I love that they detail their sustainability and responsibilities. The staff are awesome.
Only downside is the last few times I had a milkshake they were not mixed well and had lumps of solids in them.
This was the very best burger that I have ever eaten. The Bun is soft and light, the meat itself is incredibly fresh and very tasty, the sauce makes the burger a good type of messy and the toppings on the burger are all so fresh. The chocolate chip cookies and Shakes are amazing. Top all of that off with the fact that everything on your tray is compostable makes this the best restaurant I have ever eaten at in my life. This is how fast food should be.
This is our go-to for lunch at least once a week. We appreciate the effort to be sustainable in their sourcing, and the burgers and fries are both superlative.
One of the best burgers in Vic! Close to home as well, so eat here as often as possible.
Update fall of 2022: Still my goto smashburger spot, but it's REALLY hard to choose between my regular double cheese and bacon or the breakfast sandwich! If you haven't tried the breakfast sandwich yet, I highly recommend it.
We were a party of six. Cheeseburgers and fries all around. The food was exceptional but what really made my tail wag was the boissonberry shake.
The staff were friendly and super helpful
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