This place stands out for how much it contrasts with the big box “pharmacy” format dominant in Canada. The place is the size of a small urban shop, clean and modern, with a single unobstructed path to the counter at the back. You’re almost always greeted by busy but attentive staff. Interior design
Only have used the online platform. Decent prices, especially with sales. Had an issue with receiving the wrong product in my order but the customer service was great. It was prompt and was resolved right away with minimal hassle and was given appropriate compensation.
Loved loved the Stanley Travel mug ♥️♥️
I ordered 12 Elmhurst hazelnut drinks here. Received it within 2 weeks. This is a product thst I cannot order directly through Elmhurst as they do not do deliveries to canada. Plus it is an excellent value compared to local stores in Calgary Alberta. Great service!
I've ordered from Well.ca several times and have always been very pleased with the service, delivery, and quality and availability of products. Deliveries are always timely/quick and sometimes little samples are thrown in with the order as well which has allowed me to try new products! I have recomm
I've ordered from here a few times now and I've never been disappointed. My orders arrive in a timely manner, are packaged nicely, undamaged and usually have a cute thank you note tucked in there. Sometimes things I want are sold out, but they're usually back in stock pretty quickly. They are also o
My family and I have ordered about 6-8 times from Well.ca, usually pretty standard on receiving items. My recent experience was amazing with their Customer Service team. They were sympathetic to cancer patients and helpful to those of us who need the flexibility to return or exchange items (unopened
AMAZING! This was my first time using Well.ca. With everything that COVID-19 brings as far as health uncertainties, isolation and longer than expected wait times, Well.ca provided me with vitamins/supplements shipped to my door VERY quickly. They were diligent in letting me know that delivery times
I had a delightful customer care experience with Emily! Not only did she resolve my issue but she went beyond my expectations to do so which is always a bit of a pleasant surprise. I didn’t ask for more but she delivered more. I like shopping with a retailer that empowers their team members to solve
This was my first experience with Well and I have to say I was very impressed. I don't leave reviews often however, the whole process was so simple and fast that I had to take the time to leave a review. The product selection and price is great and the shipping is really fast + they let you know whe
Well.ca always has an amazing selection of pharmacy items but also unique gift ideas, and their shipping is always prompt and communication super clear. I've been a customer for a long time, but really felt the need to give a shout out to their customer service department over my last order. Emily w
Well.ca has THE BEST customer service. Dozens of orders delivered flawlessly to Vancouver.
-1 ⭐️ because the prices have risen SHARPLY over the past few months and my local go-to’s are now less expensive for most items (well.ca sale prices are equivalent to regular prices in other stores).
Love th
Great pharmacy! Staff are super friendly and helpful, highly recommend. Also received my flu shot here and the process was seamless. Feels a lot more personable than a larger pharmacy and more 1:1 interaction.
This was the first time using Well.ca. My product was delivered next day! Unfortunately, my skin had a reaction to the products. I contacted customer service via email to explain. Cynthia from customer service responded back to me within 24hrs and in the end offered to fully refund me because of the
I placed an order online and it was delivered within days. This is especially impressive considering we are in the middle of a global pandemic. I also appreciate the hand written thank you note that I received with my package. It was a simple and kind gesture that I thought was very sweet. I will de
Great service
Well.ca in my experience is amazing! I’ve only ordered from here twice, both times service was fast and efficient during covid and not... they processed and shipped day of order during covid period which was a holiday at that! My package was delivered by day 3 of ordering and it came with a warm hea
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