Great vegan option at Heart and Crown!
I just visited the Preston location tonight and am so happy with the service I received! Our waitress Katherine was super helpful, definitely knew what she was talking about, and made us feel comfortable, helping us to find options. They made me a vegan wrap out of their veggie burger, no dairy, with cucumbers and red pepper jelly. Tastes like a super fresh taco but in a wrap. ABSOLUTELY AMAZING! Fries are also fried in oil, not beef fat or anything nasty. I highly recommend getting it, and recommend that it become a standard menu item!
I can't decide on which location is the best. This is the only one that I've had the BBQ Guinness burger, so going with Preston for now. Greatest pub in the city with the nicest staff in the country.
The food was good! I would have given 5 stars if it weren't for a very slow service. I wasn't sure if they were missing some employees because it was a holiday when we dined in but we didn't get our food in a reasonable time. We had to wait 45 minutes and the second order of drinks came after we finished our food. We also had to wait long to pay because the server didn't bring the debit machine right away.
On the other hand, the food was good. My daughter and I ordered Brisket Melt Sandwich with fries and we liked it. It was flavourful and the meat was so tender. Love their fries. My husband ordered the Pineapple Jerk Chicken Sandwich which he also liked. All in all it was a good food experience but not good service experience.
A stylish Irish pub nestled in the heart of Little Italy. A selection of locally crafted and larger brand beers on tap. The menu is typical pub fare. One can't go wrong.
Fantastic service. Came here for a work lunch before Christmas with a group of 10 and we received such great, friendly service. Food was delicious (especially the buffalo cauliflower wrap). During COVID I always expect delays but the team at this restaurant delivered great service to several large parties.
But here is why they deserve a 5 star review. Everyone started receiving their orders and mine came at the very end with a super small portion of fries. My server explained that they had just ran out of fries and that more would be coming soon but that they didn't want me to wait while everyone else ate so they brought me my wrap with everyone else. Then maybe 4 minutes later they came with a VERY generous portion of hot fresh fries. Amazing. Honestly, it might sound silly, but it felt like such a considerate and thoughtful move and I was really blown away.
Make a reservation
Order online
Find the best restaurant in Ottawa
An error has occurred! Please try again in a few minutes