Drove grandma home from Vancouver - wanted an easy tasty dinner so used the Boston Pizza app and ordered 2 pizzas and a double order of honey garlic wings. Everything arrived hot and looked good …. But we a little problem with the wings. Called the restaurant and chatted with Ed, the manager. Since we had 2 awesome pizzas and we understood they were crazy busy on a Saturday night (and we were offered pick up but we were too tired to drive) so we agreed on chatting today. I got my mom to call Ed as we are back home in Vancouver. She said Ed was super polite and helpful and an amazing double pack of wings, veggie sticks and dip arrived at her house shortly after. Mom is pleased and impressed. We’re very happy with Ed and Boston Pizza Osoyoos. And we all are very pleased to recommend the Boston Pizza Osoyoos to everyone looking for great food, consistently excellent, and stellar service. Thank you Ed, and your Boston Pizza team!
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I ordered the beet/goat/ salad with grilled chicken and since I ordered at the end of the night when it was not busy and it was a quiet Sunday evening I expected that it was east to get what I paid for.
I got the salad and dessert I ordered and I did not receive the chicken. It was seriously disappointing because I had driven for several hours through areas where there were no open restaurants nor diners. Nor stores. So I was really put out by this. I paid for the grilled chicken and I waited longer than others who were barely ahead of me, who all received everything they ordered.
I was famished and needed extra protein which I didn’t get. I now have to wait y to o leave town til they open in the morning, to be reimbursed. That sucks big time.
So 1 star is what they get at Osoyoos Boston Pizza. Be sure to fully check your take out when ordering there.
Update: June12 - I had stopped in and told them they left out my added chicken order. fir my beet and goat salad and they write my name on the book and honours the da tho didn’t try a satisfactory dinner on June 5th…. So now I’m eating the full salad enroute home!!!
Great service and very honourable staff and manager is stellar.
Thank you so very much Boston Pizza in Osoyoos!!!
This Pizza chain has a nice home in Osoyoos. Not a lot of parking in the vicinity, but perfect to stop in if you are already at the beach or downtown. The servers have always been friendly and accommodating. The food always has nice presentation and tastes great. Prices are now a bit high due to inflation. Can't really blame them though.
They offer very nice patio and indoor seating. The kids love visiting this restaurant for pizza and takeout is good too.
Had a great lunch on Monday with our family of 8. We were helped at the door by a man who was fast with our passports and kept us all laughing. Our server was Leeah and she was genuinely friendly and literally ran around to give us the best service and quickly seeing as it was just her. The food was so delicious, came out fast and still steaming hot, the cooks did a great job getting all of our food (for 8 people with Appies)out in under 15 minutes. We love the place again now that there is new management and owners, what a difference. Looking forward to our next family get together at Boston Pizza Osoyoos!
We had a great lunch today at Boston Pizza. Staff was very professional and friendly right from the reception desk. The menu selection is great. I try something new almost every time and I have never been disappointed. Ed was our server and he was excellent; he asked the right questions and made great recommendations, thank you.
We had a very nice lake view Pizza here. staff were super friendly and they warmly welcomed us. the food was served quickly and prices were reasonable. Don't forget the beer! Thank you, guys!
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