I was here for the first time last week and purchased the Jambalaya kit. I asked the sales person for something that was quick and easy to make and she gave me a few options. This kit took about 20 minutes and it was delicious!
My first experiences at this location, since I moved here, have been terrible. I was always met a with short, unpleasant, rude lady. I've never experienced such service in my life where you're made to feel like nothing or that you don't matter. Everyone I've ever interacted with has reciprocated the kindness and patience and respect I've given to them. So because of these experiences I just decided to not shop here any longer. After almost 6 months of not going, I decided to pop in to pick up an order I placed online and let me tell you the night and day difference in service level! Bonnie and her teammate I think her name is Cheryl, are what great customer service is all about. I am extremely happy about my experience today and hope the next time I return it continues!! Thank you Bonnie and Cheryl for what you do!
Kim runs this place like a well-oiled machine. If I've ordered something through the online portal, I know that if I get there only half an hour later it's ready for me to pick up. Not once have I ever been given any grief about getting the seniors discount for my elderly mother.
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