Fantastic food and wonderful service by Matt. We came here as a group of 6 and they accommodated us immediately. The space is very clean, comfortable seats and all the staff very attentive. A must try to those who enjoy hot pot. Will certainly be back!
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My absolute favourite place to eat in Ottawa. Even my picky eater brother likes this place! So this is definitely on my list to take my parents when they visit me, because we do not have a restaurant like this back in my home city.
Service is pretty good considering we don't really need any service. They bring your broth and you serve yourself at the buffet line - even drinks are self-serve. The only time servers come to your table is to refill your broth or ask if you want more lamb and beef. They do this pretty often so I have no complaints.
One thing I noticed is many things are mislabeled so people with dietary restrictions beware. I love the variety of vegetables, meats, fish cakes, etc. they have. Certainly a great place to eat if you don't do carbs in your diet, you can load up on so much protein. I prefer to eat with individual bowls here so you can season the broth however you like - they only give two choices unfortunately, spicy or not spicy, so you have to season it yourself. I like putting cilantro and peanut satay in my broth.
I wouldn't recommend coming on a dinner rush hour. A bit later or earlier in the day is good, less lineups, so less heat and less people cooking in the restaurant. When it's packed it can get super humid, sweaty, and gross. It feels like a sauna in there and I don't mean that in a good way.
With the price of hotpot meat going up in grocery stores and just the sheer variety of food at Mongolian hot pot, this place is a must go if you are hungry!
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