Use the drive thru more than going in and the service leave a lot to be desired. Walked out the last time I went in as I stood around and watched 4 staff members unable to handle drive thru
I mobile ordered I mistakenly ordered from this Tim Horton Express instead of the plaza beside it. I was surprised with the fast service. The staffs were very nice too
Busy location but great staff.
Fantastic experience! I go here everyday in the mornings and the employees are friendly! Their service is quick and accurate! This Tims Express is in the Esso! Drive thru service was very fast! Before I go to work, I always go here and they save my time!
Absolutely love the staff at this Tim Hortons! They're fast and always go above and beyond. Special shoutout to Suda and Flora! Their ability to develop strong relationships with their customers beyond the transactions is truly remarkable and doesn't go unnoticed. Looking forward to my next visit here and seeing them again! Keep up the amazing work!
Good food. Great customer services
Update: the management hasn't given me anything, but my drive through service I've recieved day after day has improved my opinion of this location. My morning routine coffee has been made day after day with consistency. I'm much happier than I was before especially now that they let me know when something is unavailable instead of just switching food on me.
Original: Made a complaint and was assured the manager would reach out to me, been nearly 2 weeks with no contact. They swapped my sandwich for another with different contents and made no mention of the switch, croissant for English muffin, sausage for bacon. On other occasions they switch your drink, somehow managing to give tea instead of coffee. Get it together please.
The staff was very polite and helpful. Thank you guys
I received fantastic customer service at this location. I am by far a regular at this location, however, this week I had been there daily. I received the wrong order on Wednesday and when I went through the drive thru again on Thursday, she recognized me from the day before and asked if I received the wrong order the day before and then she apologized and rectified the mix up with out me even mentioning it!
I’m not one to ever complain, but when I see someone go above and beyond to help their customers, I can’t let that go un noticed !! Thanks for the great customer service!!!
Great service and conversation. Always see a smile on the Russian girls face whenever I come in. Coffee is always spot on and delicious . I come here at night when making my deliveries and although there is a Timmies franchise store across the parking lot I will forever go to the Circle K location
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