This is my first visit to this branch. It like most of Tim’s locations, neat and the staff are very friendly, but unfortunately I noticed that they need more experience or training, today I tried to reload my Tim Card through the Tim App. by paying cash, the cashier couldn’t do this transaction then she told me “you can’t reload your Tim card by cash, you can reload your card by add the information of your Credit card or bank debit card in Tim App”. I told her “ I did this hundreds times in others locations”. Finally , I paid for my orders in cash
This Tim Hortons branch is very clean and looks newer than others in London. They have a couple of different donuts that I don't see in other stores. Like a donut called Long John. It was creamy and very delicious.
Staff and cashiers are very respectful, polite and welcoming. I go there because of their hospitality and professional manner towards customers.
I got two salted caramel IceCaps and a Long John donut.
Thanks
Love this newly decorated Tim Hortons version. Bright and open space.
Also, service was great and people were very nice with customers. They acknowledge customers and offer help. These days it’s rare traits 😊
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