This is my first visit to this branch. It like most of Tim’s locations, neat and the staff are very friendly, but unfortunately I noticed that they need more experience or training, today I tried to reload my Tim Card through the Tim App. by paying cash, the cashier couldn’t do this transaction then she told me “you can’t reload your Tim card by cash, you can reload your card by add the information of your Credit card or bank debit card in Tim App”. I told her “ I did this hundreds times in others locations”. Finally , I paid for my orders in cash
This Tim Hortons branch is very clean and looks newer than others in London. They have a couple of different donuts that I don't see in other stores. Like a donut called Long John. It was creamy and very delicious.
Staff and cashiers are very respectful, polite and welcoming. I go there because of their hospitality and professional manner towards customers.
I got two salted caramel IceCaps and a Long John donut.
Thanks
Love this newly decorated Tim Hortons version. Bright and open space.
Also, service was great and people were very nice with customers. They acknowledge customers and offer help. These days it’s rare traits 😊
Ryan Jenkin (Lunchbox)
+5
Great kid working cash there. No strawberry cream cheese at that location.
Walked a trail and when we got to the end the place was just a bit further.
Nothing like a cold timmies drink after a good nature walk.
I absolutely am loving there sandwiches as they are made Fresh and taste like no other place. The chili is another highly recommended suggestion as you can get a Regular sized bowl or A Larger size bowl for the hungrier ones. Their Donuts are fresh and tasty, yet I Just wish they would that they would bring back the Walnut Crunch or the Orange Crunch donuts. As they were my absolute favorites!!!!!
I am much happier with the fact that this donut shop has included a rewsrds card to their Roster.
Just came in for a donut, ordered a Boston Cream & some special donut, there was 1 Boston Cream left as it was almost 10 & the employee dropped it. Her reaction was amazing, I didn't even understand what happened at first. I could tell she felt bad & said I can pick anything else to replace it.
I got a vanilla dip, though even after I got what I paid for she offered something else for free in which I declined. Yeah, she might have dropped a donut though she handled the situation with not only perfection though emotion & was sincere. I've got to respect a business with caring employees & it was a total accident, & they happen sometimes. I'm glad I came tonight because I got top of the line customer service.
THE BEST TIMS IN MY LIFE me,My brother,Uncle and grandma use this Tims alot, even when we go out for a day! I 100% give it a 5star!
All the cookies were broken, so I got four for free so the baker could have the tray to load up again. Broken cookies were great.
Excellent location, love my tummies but some place definitely make it more enjoyable than others for sure and this is one of those locations, great service always quality products, thank every one
It was good. The workers seemed occupied and I had to wait to order a bit longer than what I would've liked.
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