EDIT: Wrong location. Thank you for clarifying and being so gracious in your response.
Original: Person at counter expected us to buy something before using the washroom. My cousin was planning to purchase a snack for the airport, but didn’t want to have to bring it into the restroom. No need to be rude. We can take our business elsewhere.
It’s been some time since I have received great customer service and had my drinks made correctly! Stopped by Orchard Park Mall Blenz on Friday, March 19, 2021, late in the afternoon. I am so impressed with the young lady who served us !!! Thank you for your pride in your work, your attention to detail and great customer service. We ordered an Americano Brevet and a Steamed Coconut Milk with a scoop of dark chocolate. Thank you for a wonderful experience !!
Nothing like getting a drink and walking around the mall. I recommend the chai latte, extra hot. Make sure it’s not the tea bag but the pressed/steamed version. Have tried all of their summer and winter drinks. Never had a bad drink.
Love love love this location. Amazing customer service. I’m very specific with my order and they don’t get annoyed with me. Plus I ended up puking in their trash can due to morning sickness from pregnancy and they didn’t make me feel bad and kept asking if I was okay. Thanks blenz!
This Blenz location has had a few owners, let me tell you the new one is the absolute best. She works so hard and always remembers my drink. I love love coming here.
Honestly, wonderful coffee shop, great customer service from the employees.
Some people may think the prices are high but I find them very good for the quality of the product(s).
Amazing coffee with great people! They put in complimentary scoops of chocolate in your coffee, and also very friendly service. Highly recommended!
Madeleine is amazing! She makes my day every time she is working and makes me my coffee. She is a treasure and you are lucky to have her!
Coffee is good and they have their own wifi. The couches are very comfy while the wife is shopping.
Koki was very eager to talk to👍 always had a smile on his face, very attentive and kind. Arigatto gozaimasu 😁😁
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