Review Red Robin Gourmet Burgers - Kelowna

We hadn't been to Red Robin since they removed the Burning Love Burger off the menu a few years ago. We decided to try Red Robin again to see if there were any recent changes and we're pleasantly surprised to find the Burning Love back on the menu. Very satisfied!

I claimed my free Birthday Burger as I am a Red Robin Royalty Member. I sat in the lounge which was quiet to start but slowly picked up for the dinner rush. The Caps and Pens were playing and sound was on one TV enough to hear through out the lounge. They have a large selection of beer on Draught. My bartender was great she kept my beer full the whole time. And their burgers are always 👍

Having had the pleasure of being served by Bella at Red Robins, I have been consistently impressed by her exceptional service and dedication to creating a positive dining experience. Her friendly and approachable demeanor immediately puts guests at ease, and her genuine passion for ensuring customer satisfaction shines through in every interaction. Not only does Bella exhibit a strong understanding of the menu and restaurant offerings, but she also goes above and beyond to accommodate special requests and dietary needs, demonstrating a commitment to providing personalized service. Her attention to detail and efficiency in managing multiple tables ensures a smooth and enjoyable dining experience for all guests. One of Bella’s greatest strengths is her ability to anticipate the needs of guests, providing timely refills, checking in on the dining experience, and offering knowledgeable recommendations. Her professionalism and positive attitude make her a valuable asset to the Red Robin team, as she consistently delivers high-quality service with a warm and welcoming approach. Furthermore, Bella has shown a strong willingness to collaborate with team members and support the overall success of the restaurant. Her effective communication and teamwork skills contribute to a harmonious work environment, and her commitment to upholding Red Robin's standards and values is evident in her day-to-day performance. I believe that Bella’s dedication, passion, and exceptional customer service skills truly reflect the values of Red Robins, and her contributions undoubtedly enhance the overall dining experience for guests. It is clear that she takes great pride in her role and consistently strives to exceed expectations, making her an invaluable member of the team. In summary, it is without hesitation that I highly recommend Bella for her outstanding performance and unwavering dedication to delivering exceptional service at Red Robins. Her positive impact on the guest experience and her commitment to upholding the values of the restaurant make her a standout employee deserving of recognition and appreciation. Thank you, Bella, for consistently setting a high standard for customer service and embodying the spirit of hospitality at Red Robin. Your passion and professionalism make a difference, and it is truly a pleasure to be served by someone who takes such pride in their work.

When we visited this place previously, Jocelyn, our fantastic waitress, really exceeded our expectations. She provided excellent customer service with her vivacious and amiable demeanor. Despite the extensive menu, this charming waitress made excellent recommendations for delicious drinks and appetizers, that arrived relatively fast during their evening rush. She is obviously very good at her job and can tell that she loves it. Overall, for an incredible experience, if you choose to eat in, I suggest taking a seat in her area.

The food was the same as it’s always been. Everyone was nice. Portion sizes are soo much smaller then they were even a year ago. The kids icecreams are now half empty ( though more than enough for what kids need imo) and they are stingy with the steak fries. Bottomless though so I order more and look how much came in the basket. Is there a fry shortage or something? Overall though I still left full. But the fry portions has me scratching my head. (The kids meals had more fries then the adults lol)

Kaylee our hostess was alone that shift but service was still great. Smiles abound! I ordered my fave Shroom Burger and yam fries and it never disappoints. Food was piping hot! It hit the spot perfectly!

The location is recently renovated. The fish and chips were good, nicely breaded with batter that wasn't thick and starchy. Appreciated the choice to switch to a salad if we didn't want fries as the side, and have it be bottomless as well. The wait staff were constantly checking in with our table. Overall, Red Robin is a good place to go for casual dining and your meal counts towards your rewards if you're registered.

I’ve come here many times before, usually it’s a good meal for a fair price. Bottomless fries are awesome and a must! Only con is that this place is super kid friendly so don’t be surprised if you hear a crying baby. Also love the decor, but the place could use a face lift, it’s starting to feel old and stuffy. We went there tonight, we had the monster burger and the whiskey river burger. I can normally eat an above average amount of food but something about this burger made me feel like it was to much. Whiskey river was really good though. We also had a vanilla shake and Oreo shake and both were delicious. Pro tip, order a round of fries while you’re waiting for your food so you can have a free appy. Normally this works for us but tonight our waitress forgot to put our order in so we got our round of fries and our burgers (which comes with fries) came at the same time which was disappointing. Overall, usually a decent place to get some burgers although our service wasn’t anything special this time.

Visiting from Edmonton, and we had to go to Red Robin since we don’t have them in Alberta anymore. Thank goodness they didn’t disappoint. Our server was in training, and had an experienced server helping out. They were both great, very friendly, with prompt service and no mistakes. Then there’s the food. How I missed the bruschetta chicken burger, it is my absolute favourite dish there. So freaking good. My kids has their usual orders from the kids menu, and devoured them quite quickly and were very happy about it. Please come back to Alberta!

first time at red robins! it was a fun and great experience especially the meals we got were very crispy, hot and fresh as well the burgers were soo flavourful and juicy as ever! i definitely tasted the gourmet qualities hehe anyways fancy fun restaurant and overall awesome service:) definitely recommend this place with family and friends!

Been going here since middle school. Almost 13 years ago! Haha love this place. Do not like their new interior design but everything else is good

Food was great, price was good. Service was excellent. No wait time to enter. Looking forward to reading here again.

I went there for dinner tonight with my husband and 3 kids. As we were leaving my oldest son said "Mom, this place gets 5 stars for food and 5 stars for service!" And I agree! The food was great, and the waitress Kassie was lovely and very accommodating.

Came in with my mom for my birthday dinner Bella was absolutely a doll her smile and laugh was infectious she was so dialed into the table and made sure we enjoyed our time. Good luck with nursing school the milkshake was awesome 👏

Red Robin has been renovated, and it's looking good. The food was yummy, and service was fast and efficient. We had really great service from Jocelyn, a new waitress, who was attentive and suggested new items to try. They have lots of menu items. It's a casual, fun environment with good food.

As always with Red Robins, loud and rambunctious. Food was exactly what we ordered and the staff, though busy, was polite and courteous. Who can argue with bottomless sides, Yukon chips my favorite.

One of my favorite places in town by far. I ordered a salad, and the cook left a cute note on the side: " Happy Day! 🙂" Great place! Great people!