My coworkers and I came here about two weeks ago and had almost a perfect time but there was a fowl smell in the air that tainted our experience. I left a review detailing the experience and the owner/corporate was quick and kind to investigate with my help. They discovered the source and made several changes to ensure that it wouldn't happen again. I've returned today to have a fresh experience and what a difference! Edie (our waitress from the previous visit) was there to give us the same great service as we received last time. The food was once again bang-on and delicious from start to end. Management was very warm and genuinely interested in us enjoying our time and the food. There were no hints of a bad taste from my previous review, he genuinely appreciated my input and thanked me for it because "it's how we learn and improve" as he said. I can safely say my coworkers and I feel great about coming here time and again :)
Great service! Our waitress was lovely, the food came to our table very quickly, and we thoroughly enjoyed our meal!
Had a wonderful dining experience at this location. The dining room itself is spacious, clean and very comfortable. The staff were outstanding from the person who took us to our table to our wonderful server Trish. We were well attended to and Trish ensured we had everything we needed to enjoy our meal.
The meal itself was great. We had several different main courses from chicken to Ribs and even fish. Everyone was pleased with their main course...delicious, warm and filling. I would also recommend having a salad - one of the freshest and most colourful salads I have enjoyed in a long time.
This is will be our new go to restaurant! Can’t beat the value, service and quality of food! 👍
Great place to get food with large groups of friends. I love swiss chalet sauce! Good service. 12/10 would come back
Good chicken, better shrimp, great service
My partner and I had the best experience at this location. Food was super hot and we did not need to wait very long at all. We ordered an appetizer and main, as well as a dessert. Everything was well made and delicious (with a cherry on top)! We were also super impressed with our waitress, Stephanie. Stellar service - best we've had in a long time. We highly recommend this location!
Fantastic food and service. I wish I could rate it more than 5 stars. The pot pie especially is better than the one near my place on the mountain, as the crust droops over the side. Server Trish is fantastic.
Definitely worth the drive
Ive always had good and fast service at this Swiss Chalet, lovely staff : )
I wrote this review before we had lunch so I could get a free appetizer
Since then, we have finished lunch. We were a group of 8 which included 2 energetic boys.
My MIL brought an ice cream cake which they kept for us in their fridge until we finished our meal
Again I will say: the service was exceptional!
We had a lovely serving staff, very easy-going and pleasant and attentive, the food was good (usual Swiss Chalet), brought in a timely manner,
We had a wonderful experience!
Make a reservation
Order online
Find the best restaurant in Hamilton
An error has occurred! Please try again in a few minutes