My Cutwater cb32 boat fridge stopped working within its 2 year warranty period. The Coq. Nova Kool service dept. not only resolved and repaired the problem quickly and efficiently , Mark and Service Mgr. Max , worked as a team to provide friendly , no hassle, helpful service ..... I wish all compa
Nova Kool is great! I called them a few times for advice on a marine fridge and they were friendly and super helpful. I bought/installed the fridge - so far so good - as advertised. Their service stands out more than anything and I feel that if anything ever goes wrong they would go above and beyond
Bought 3 yrs ago a double door fridge freezer and a week ago it stopped working and I determined that the power control unit was defective and called these guys and bought a new controller and week later I installed it myself with help novakool included a YouTube video how to do.. just amazing the s
Bought a boat with an old Refrigerator. It did not work :( Called their office and they quickly talked me through the process of bypassing the thermostat, still no luck :( Then they suggested changing the controller unit. Online video helped me with the install (not really needed) works like a cha
Imagine you bought a used Toyota Camry and it dies so you call Toyota HQ in Japan to complain, and you end up talking to a guy who's the head of the Customer Care Division. That's exactly what happened when I called Nova Kool, the manufacturer of marine refrigerators and freezers, on account that t
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