I’ve always had a decent experience ordering from here, and I can't complain about the quality of their food much either. It is a little over-priced compared to other fast food joints, but A&W has a unique taste to it--a taste one can justify paying additional for--and only if it's freshly prepared. I enjoy the A&W burgers & drinks here, and this location does an OK job preparing and serving. This is definitely not the best location out there, though, and could use some improvements in the following departments:
1) customer service: could be improved.
2) consistency, freshness & quality of food prepared: could be improved.
Dinning room was being renovated (June 28, 2022) so only had the drive thru option.
I always have good experiences at the Charlottetown A&W. During my last visit, the staff was friendly and the food was good. The employee came to my table and offered to refill my coffee and take my dishes away. A positive point compared to other fast food restaurants is that all the dishes are reusable instead of the all disposable we see at other restaurants.
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