Review Thai Express Restaurant Woodbridge - Woodbridge

I went to this location today after not going for almost 3 years. I ordered the Sweet & Sour Chicken and the Tom Yum Soup Chicken PLUS Shrimp, which the man taking my order repeated very clearly - and charged an additional $5.45 for the shrimp. I thought that was quite expensive, $17.63 for the Tom Yum Soup alone?! Seriously?? The kicker, they DID NOT include the shrimp!!! Complete RIP OFF. I wish I read the other reviews, the warnings were there. I won't be going back. I can get better food at that high a cost and not be ripped off.

Nice tasty food. Same tasty food every time I visit. Pleasant customer service... I'm going edit my previous review and add some more info. Went in today 19january 2018 and picked up chicken Tom Yam soup to go. I got to my office and all the soup was in the basket. The plastic container cracked and it was in the plastic bag along with the carboard piece that are.putting under the container. I called their number and no answer. Left my name and phone number, but no one called. In the light of this quick and prompt customer service and along with a soup that is not a soup any longer... I have revise my review ...and give them 2 stars

This place was Horrible - too bad there wasn't a Zero star rating... Service was absolutely ridiculous, the food wasn't cooked very well. The owners were disrespectful to other customers right in front of me. I would never go back.

Honestly... 0 stars. The sour faced old woman who claims to be the manager has terrible customer service and off-putting attitude. She keeps trying to rip me off so now I prefer going farther to a different Thai Express location than to come here. That woman is absolutely controlling, rude and unreasonable. I don't know what makes her the manager with the 0 skills she has. Shame. I feel bad for the guys that cook the food with this menace hovering around all the time.

I ordered 2 beef pad Thai, one spicy and one mild. they did not bother writing on the boxes anything to differentiate them and the lady there was very rude and told me “they make no money when you use coupons”. So why did their store opt-in to be part of that offer? too bad there is no option to rate them 0/5 stars.

Great service. Friendly Staff. Been to quite a few Thai express locations and this is probably the best one. Go easy on the spice level because it can get really spicy 😂

Ordered extra chinese broccoli and paid extra meal come out to close $20, also left a tip. Upon opening the meal at home I'm surprised to find no extra items despite paying for it. Unable to get a hold of the store as they don't pick up their phone. Do yourself one extra and just avoid this location. Edit: As a response to the response from the "owner" I've already emailed thai express to express my frustration. I've also included my receipt and photos of my meal. If you're going to response to my post with "please contact us so we can follow up" please do so to ensure customer satisfaction, stop playing games with your customers you don't look any better by looking like you care.

I have been a customer of this location for many years, the ingredients are always fresh and the food is consistently good. My favourites are the veggies thai soup and the veggie pad sew, this location in particular allows you to remove or switch out different ingredients based on your dietary needs. The location is clean and well maintained, the staff are courteous and actually care about the food they are preparing!