Ordered 2 Steeped tea and they informed us that it would be a wait as they needed to brew fresh tea. We didn’t mind the wait and got to enjoy freshly brewed steeped tea. The crew member who served us was very nice and provided excellent service. Definitely one of the better Tims in the area
The afternoon and night shift are awesome. They always make our orders quickly and consistently. Friendly and courteous staff. I pass several Tims on my way to work but this is the one that never lets me down.
Totally pathetic customer service -
I wanted to order two coffees at drive through and the customer associates were laughing at the mike - I had to wait atleast 10 mins to order and constantly they were laughing at their own jokes with colleagues and that too continuously ,while I was ordering . I d
This is the closest Tim Hortons to work for me. It is consistently the worst Tim Hortons I've been to. Wrong orders, slow wait times, rude staff. I'm now going to go out of my way to the university Ave location.
I love tims except for this location. The slowest workforce. Zero customer service. Just don't have the right people working here.
Great service. Easy rewards redemption. Good coffee. Best breakfast sandwich.
WORST SERVICE. also worst coffee in the waterloo area. THEY DIDNT HAVE ICED CAPS LIKE R U SERIOUS HOW DO U NOT HAVE ICED CAPS??? i hate u guys so much u were my 13th reason.
Very clean location including the washroom facilities. Fast service and friendly servers.
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