Tim Hortons - Waterloo - Photo album

Went through the drive thru. Waitied 5 minutes for them to even open the window. Waited another 5 minutes for the food. Then the order was wrong and we had to go back. Went back and they gave me a sloppy made ripped bagel looked like it was done on purpose. Picture included Ordered a muffin with

This USED to be an awesome location. Seems like it’s under new management or something… takes 10-15 minutes to fulfill a simple order even when they’re not busy. This has been the trend for the past couple months. Avoid u less you have time to waste.

Ordered a Farmers Wrap, No egg, both meats. Seems pretty simple, no other tims location has an issue. The older lady started arguing and being rude to her colleague who was trying to explain how she rang in my order. The lady was extremely unprofessional belittling an employee infront of customers.

I would not recommend it at all..there is no real taste of coffee in addition to the workers are very moody.The place is small inside a gas station.

Very disappointed today.... first they were slow taking my order, made me repeat it, fine I get it, it happens. Then i pull up to the window, the MANAGER was busy talking to a co-worker about how her "boyfriend let's her flirt with other guys and doesn't care!". How is this professional? Then I get

Absolutely disgusted- I was just brought a tea biscuit toasted with butter from my friend from this Tim’s and the inside of the bag and part of the tea biscuit was covered in chipotle sauce- and there was just a massive clump of butter on the biscuit. Obviously sanitary standards and presentation ar

Worst Tim's ever. I work in the mall and I like Tim hortons iced coffee, so of course I get one most mornings. Theres is one employee in particular that always gives me a cup of ice with barley any coffee, It taste like watered down cream and its gross. When I asked for it to be remade today this em

90% of the time I come here to get coffee I’m dissatisfied, my order is either wrong (and they seem annoyed to have to fix it) one time they REFUSED to fix my order that THEY messed up, they’ve given a great deal of attitude, or they’re all just miserable and makes for negative vibes. Today I mobile