Review Goodness Me! - Waterloo

My favourite grocery store and Goodness Me location!! I’ve been shopping at this location since it opened. Very neat and well organized store. Always the best quality/freshest produce and other products. They always have sales in the flyer and organic produce is cheaper/better quality than Zehrs and other grocery stores. Great job guys!!!

Please ask your staff who are cashiers and subsequently deal closely with customers to wear a mask. The big chain stores have ALL their staff continue to wear a mask. Why not a Goodness Me cashier?? goodness me!

Hot food bar's chicken is so dry one can die swallowing it. Great salad bar, coffee, smoothies.

Lots of vegan items here including some harder to find things like Middleton’s seitan ribs, Save da Sea plant based salmon, and Le Grand cheese spreads. They have a chickenless pot pie at the moment and some vegan egg nog drinks. Vegan chili and some vegan ice cream too. Clean store, nice staff.

Good location, not busy and appears to restock supplies on regular bases. Staff within the nutrition section is very knowledgable and informative. At the time of purchase, the store doesn't have the supplement in stock however they were able to order in the product the following day. Great customer service.

Strict return policies. Bought the wrong oat milk and the duty manager rejected my exchange. They questioned the fact that it is half full even though I tried a quarter of it. Do they not know that the cartons do not have it filled entirely? Lost a customer.

Its website notes '...we are taking steps to make Goodness Me! a place where you feel safe to shop and where our staff feel save to work.' THE WATERLOO STORE APPEARS TO ALLOW STAFF AND CUSTOMERS TO BE UNMASKED AND UNDISTANCED. IT IS NOT CLEAR WHAT IT IS DOING TO MAKE ITS ENVIRONMENT SAFE. Fortunately stores like Sobeys, Zehr's, Food Basics, No Frills, etc. are enforcing masking for the safety of customers and staff

As a family, we frequently shop here and have had very pleasant experiences with the staff. The staff are sociable and super friendly around my little guy and are a breath of fresh air during times where most public places give an aura of anti-socialness. Also, in regards to people complaining about the mask thing, I have shopped at numerous places and majority of shops respect the bylaw. Honestly, they could probably get into a lot of trouble if they didn't because a lawyer friend I know has confirmed that it's discrimination if there's a true disability that prevents someone from wearing a mask and there are medical reasons especially mental health reasons like feeling claustrophobic or for someone who was assaulted in a certain way and who has PTSD from the reminder when something covers their mouth, etc. I don't know why people are leaving one star reviews for something like that. I have seen Superstore staff, etc. likewise not saying a word when someone says they have a medical exemption. These people leaving one star reviews are living in their own little world and not in reality. It's not fair to exclude people from society because they can't wear a cloth over their face for whatever reason. If they aren't shopping when sick, that's the important thing.