That staff is always so friendly! I regularly visit this location and am always so happy with my experience.
Shout outs to the staff today who turned my horrible day around! Even after I accidently dumped my drink all over the counter they quickly replaced it and reassured me it was not a big deal! I left feeling MUCH better than I did when I came in! Thanks guys!
A shout-out to Abba first, who was taking refreshment orders yesterday afternoon. Smiles all round, polite, friendly, and helpful. The first person on staff in a business can make or break a customer’s opinion. Abba, you were great!
This Starbucks location on Oak Bay Avenue has been around for a long time. It’s usually quite busy at this location and, while there’s seating inside, there are also tables and chairs just outside the café, too, which, on a nice day is pleasant to watch the Avenue.
Fabulous cappuccino yesterday, good and strong, and pretty quick service.
I loved my time at this store! this one barista was super super sweet to me and made me feel very welcome:) I came in from Sask. and we had a great conversation about travel! Thanks again to the team there for making my day
Great Starbucks! Well designed, lovely decor with lots of great seating inside and a bit outside to watch the goings on down Oak Bay Ave. This is a reserve store with a clover brewing system, rare coffees and tons of food choices. Baristas are engaging and helpful, this is one of the best Starbucks in Greater Victoria, if not the best!
I love using the Starbucks app to order my coffee in the morning as I'm leaving my home, & I can just walk in a few minutes later, and just grab my coffee and turn around and leave!
It makes me happy every time, & they always get my custom white chocolate mocha order just right every time. Sweet.
I love this Starbucks. The atmosphere is great and the employees are excellent. I’ve never had an order come out wrong and I’ve never had a bad experience. I love doing work here for hours at a time, and I don’t feel pressured to leave. This is really important to me as a student. Definitely recommend this Starbucks!
Really kind staff and great social distancing at this location! My coffee tasted better than usual and I was really happy with this experience. Would definitely recommend them.
Bustling coffee shop. Friendly staff and quality coffee. Always a lively place. Enjoy stopping by to people watch. It's great to watch happy people chatting and people getting together rather than a usual get your coffee and leave without a smile or taking to anyone.
No complaints for this busy location, baristas verbally engage with the customers.
I normally frequent small local coffee shops but received a gift card so decided to check this Starbucks out. Now I see why it's so busy. Charming staff who are genuinely so friendly really make this location shine. Clean, good layout, lots of seating inside and out. Convenient pickup by mobile order area as well if you prefer that option. And the Americanos are delicious. I'll be back even when the gift card runs out. Also, opens really early for the area - 6 am - another bonus.
It always makes my day coming into the Starbucks at Oak Bay and seeing the staff but in particular, Katherine & Syssilia. ❤️ Both baristas are extraordinary humans who go out of their way to greet me, make me feel welcomed, and have my drink and food orders ready when I arrive. It’s the warmest feeling in the world entering the store and seeing their beautiful faces greet me. They are truly the loveliest people. I come to the shop with friends and the customer service is always excellent. Thank you to each barista for serving us customers with smiles on your faces and going above and beyond. You are rockstars! ⭐️
Absolutely love this store! From all the Starbucks in town this one tastes the best. The staff are very friendly and welcoming. Special shout-out to DJ and Sesilla for making our days and our coffees!
It's Starbucks high priced, tasty coffee. At least in oak Bay they get the name right.
Great little place on oak Bay Ave.
Had a very wonderful experience at this location today. Came in right before closing and ordered 4 drinks. All were made quickly and perfectly. Cudos to the barista Hannah, she did a wonderful job
But where else am I going to wear my lumberjack shirt and beanie so people can see how edgy i am while typing on my my 1960's typewriter to write my article against capitalism while drinking my $6 coffee and Instagramming about it on my $1,500 iPhone.
Extremely kind and genuine staff. Great barista skills here as well. Only thing that didn't get this location 5 stars was a Starbucks issue in general, not a fan of being served pastries that have been locked in a glass cabinet with fruit flies. Otherwise delicious beverages consistently served here by knowledgeable and happy baristas.
I wish I had caught the ladies name that helped me I completely failed at doing that, BUT although all the staff was amazing, this young lady went above and beyond! I had searched almost every Starbucks in Victoria trying to track down a certian cup, at every cafe I went into I showed a picture and asked if they had them, sadly to no fault of the staff or cafe, there was not one to be found, UNTIL I walked into the Oak Bay cafe! They did not have one but the young barista offerred to call other locations for me and sure enough she found one! Long winded review I know, but truly this level of service is a few notches above Starbucks already impeccable service!
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