Review Mcdonald's - Vernon

Used to be the good McDonald's in town. I end up here frequently and it has consistently been getting worse and worse for wait times and service for the past 6 months at least. Every time I end up at this location because of convenience I end up regretting it. In several instances picking up orders inside the lobby I've been completely ignored by staff while waiting to talk to somebody. In the Drive-Thru I'm always asked to park further up which is an inadequate sized parking spot for most vehicles and in a dangerous area as it's the entrance to the entire parking lot. The last visit they now have decided to start charging for substitutions that are equal value. I won't be coming back.

Was missing 2 fish burgers, at the time I seen only one missing and returned to get it, which I had no problems with that. Than later realized there was another missing. I didn't go back for that. This is not the first time this has happen. Staff was great.

This has got to be the worst McDonald’s in the valley. Could be the worst I’ve ever eaten. The only consistent thing they can pull off is that the food is always horrible. I ate here a few months ago, thought time would help, it didn’t. Avoid this place. Take the time to drive to the north McDonald’s.

Service is generally so great and nice and everything but tonight at 10pm (1 hour before they close) there were a few cars in the drive thru as the lobby was closed. There were 2 teenagers on their scooters desperately trying to get some food. They were very hungry. I offered to set off the drive thu weight sensor for them to order but what I heard from the lady was nothing close to nice. She told them they have cars in the drive thru and no they will not serve the kids. They said they would wait. She said no. It is a full hour before they close and they refused to sell food to these hungry teenagers. So disappointed. These kids are on summer break the least they could do is get some mcdonalds at 10pm. Beyond disappointed with the way they treated these teenagers and the woman at the drive thru window told them to leave now extremely rudely. Glad there are 2 mcdonalds in Vernon even though this one is close to my house. The convenience is not worth the service. So sad

It's McDonald's. This one in particular is usually alright, though I have had items missing from my order on 2 occasions. The drive through is usually pretty quick, though it is not in the best location as it's right between the entrance to a larger parking lot and a major road. Overall a decent place Maccers location.

By far the worst McDonald's I have ever been to in Canada. And I have traveled the whole Country. Rude staff, no leadership. Always mess up on food. Management that clearly doesn't care. They're lucky theyre McDonald's or it would probably hurt their bottom line. Whoever owns this store should be ashamed at the service and food coming out of this locations.

It's a McDonald's, drive thru is usually pretty quick, staff is usually friendly no complaints

The problem with this location is that half the time you go through the drive-thru, they tell you to park and they’ll bring you the order. Last time they forgot about us and I had to go in, and this time there were no spots to park. What’s the point of the drive-thru?!