Review Spoon And Fork - Vaughan

We came in on a Monday evening (Family Day) and it was super duper packed to the brim with people waiting for their number to be called in the lobby. The wait wasn’t too bad, approximately 20 min or a little more like they told me when I called on the phone to check if they were taking walk-ins. Their venue was huge and seated at least 100 people. However, they should hire or upgrade their cleaning management. The tables were still sticky (despite being wiped down) and wobbly, their booths had food stains, their self-serve appetizer area was full of sticky tongs that left your hands feeling yucky and the dessert fridge looked like it got picked up from the dump and reused. Note: make sure to give the iPad a good wipe of the screen with a damp tissue or anything you got that can clean! The food was good though and the presentation of the plates had nothing for me to complain about. The servers were as nice as they can be despite having to run around like maniacs to serve all those tables! Overall: Food: 6 out of 10 Staff: 6 out of 10 Décor/Atmosphere: 3 out of 10

Great food, but you can tell they're overbooked and staff are overworked. The food takes upwards of 20 minutes to arrive, which isn't shocking because of the amount of people present at the restaurant. The staff are friendly, but they are scrambling just to fulfil everyone's order. At one point in time I saw some customers get angry with the servers, and I felt bad for the staff. They're definitely accepting too many reservations than what their staff can handle. It's a great place, but hopefully management will hire more people to meet demands.

This place is one of the best Good customer service and nice staff. There is a decent salad bar, and soups, and ice cream... Not the best selection of sweets and desserts! 😕 But, Price is reasonable and quality of the food is good. The only issue is that they do not take reservations so get ready to wait for an hour!

First time to be there it was very busy and no one tell me to register my name after 10 minutes wating. Then in the table no hi or welcome or if you like drink but we figured out the salad section and we helped our self. The tablets was low battery and we stayed without one until we asked .the food takes long time to come .the food not tasty and the staff not friendly no customer service at all. cleaning need attention and make sure to wipes the I pad before handed out .food is not worth the price &40.00 . Sorry it's bad experience ever 😠

Fresh sushi with a great service. The quality was unquestionable and was great. Ordering process was easy with an iPad and it was on the table very fast. Recommend all you can eat sushi place in the area.

I like their small salad bar cuz don’t need to place order whenever need more seaweed. Sushi and sashimi are as good as other AYCE, and meeting a robot waiter was fun experience:)

Not a good experience. Food is not worth the price of $37. Sushi rolls were falling apart and didn’t taste good. Salmon didn’t taste fresh. Green tea was extra and they don’t even mention it. Got a coke and discovered a whole receipt floating in our drink, nothing was done about this… just a simple “sorry”. Lol don’t come here, it’s a waste of money.

Food was delicious but service was horrible I requested on the tablet and in person for a drink but never got a drink asked and requested 3 times and never got it. Not going to the location again. They don't pay attention to the customers. Mind as well have the robots working instead of the waiters.