Review Tim Hortons - Timberlea

A smaller location in a smaller part of the community, they often run out of things quickly during peak hours, and wait times are iffy during peak hours. Otherwise their food quality is consistent and they're pretty good at being patient with customers and getting orders correct. Certainly room for improvement but not a bad location in a pinch. It would be great if they offered delivery too.

I got Excellent service at that time when only two employees are working Rajvir and Rajveer however, the drive-thru was quite busy. I know it is hard to handle on both sides counter and drive-thru. But still, they were trying to give customer orders on time. I am happy with the service.

I rarely ever go to a TH but forgot my lunch that day. They set buns up on the display case where you get your food, and customers grab the food over the buns and talk over the buns while interacting with staff. It was disgusting, particularly in times of COVID. Then the staff grab those buns and use them to make orders. Ick.

Consistently the worst Tim Horton’s in HRM. If messing up a simple double double was an olympic sport they’d take gold

This Tim Hortons, much like the other locations owned by the same operator, are all like a low stakes version of Russian roulette. If you order the same drink 10 times in the span of a week, you will receive 10 extremely different drinks, one will be too sweet, one not sweet enough, one too hot, one too cold, etc. It's like a manic depressive version of Goldilocks and the Three Bears. If you get a bagel it'll either be cut into perfect halves, not cut at all, or one side will be larger than the initial bagel, with the other side being the first man-made 2-dimensional object. If you're looking for a fun game on a boring afternoon, get a sandwich and try and guess which half all the toppings will be on! Bonus points if the toppings are just in the wrapper and not on the sandwich at all! Now I know what you're thinking! "The employees must be awful" but they aren't! They're extremely pleasant and doing the best they can with the hand they are dealt by the owner and Tim Hortons Inc. The coffee is inconsistent because no one receives proper training, because the turnaround is too high to justify it, but the turnaround is so high because of how toxic the work environment can be, thanks to unqualified managers and an absentee owner. Bagels and sandwiches are roughly assembled because Tim Hortons as a company values speed over quality, and frankly if I was getting yelled at by boomers all day I probably wouldn't put my best foot forward either. Tim Hortons has time and time again shown us that they value profits over people, and that includes both the employee and the consumer. However their only method of increasing profits is to decrease cost, hence why everything they sell gets progressively worse as the years go by, penny pinching to reduce quality and increase margins. This location and its owner are a perfect example of why Tim Hortons is failing. And remember kids, Tim Hortons hasn't been a Canadian company since 2014 when it was bought by a Brazilian holding company that leverages tax inversion. No matter how much their ads tell you otherwise. The only time you support Canadians when shopping at Tim Hortons, is when you tip the employees. Thanks for coming to my Ted Talk.

One of the better timmys. Always fas, fresh coffee / service even when they are busy.

Fast friendly service and didn't have to repeat myself.

Ordered 3 coffee. 2 were wrong. Couldn't drink them. Went back to store and they didn't understand why I was upset. Was there 2 weeks prior went through drive through and again had the wrong coffee. Save yourself the headache go elsewhere.