Kyle Kostamo
Usually pretty good here since new ownership. Service is usually pretty quick and good for pick up, (i never order for dekivery), pizzas are usually well made ( I worked at dominos for like 10 years between delivery and management). But you gotta watch the prices they give you cuz sometimes they'll charge you regular price even though you asked for the walk-in special, or if you get a medium walk-in special and ask to make it a pan pizza, they'll try charge you regular price unless you catch it and tell them. Otherwise they're not bad, way better than the previous owners. (I knew them, but will not mention any names).
Sandra Stewart
I placed an order of 4 types of pizza's, 3 out of the 4 came inedible as they over cooked it. When I called the store I was a bit put off because rather than saying, "sorry lets fix this". Instead they just wanted us to take a credit. When I said no remake it, they tried to discourage me by saying it's going to take a longtime. The second order came the same as the first one burnt. Manager never contacted me, took me 10 days to reach him and get my money back mines the tip (out $5.00)
Dominos needs to step it up and not make remarks like ...
"It happened because you ordered our cracker crust "
All I did was order from the menu!
SS
Zac Teetaert
At a national gathering trying to get some late night eats for my youth and haven't been able to get through to the other location(closer to campus). Honest mistake of just not hanging up the phone, frustrating but not a huge deal. 1 star for the lousy customer service recieved from this location. Will not deliver the 2 miles across town, or suggest options to resolve the issue at the other location. The fellow was rather rude and maybe not the right fellow to have on the phones. Love the pizza, hopefully no one else goes through the same experience here.
Kat Bernst
Easily a family favourite. Quality and consistency keeps us coming back time and time again.
Ryan Edwards-Crewe
Their app is great, prices are just right, and their orders are ready in a timely fashion. When you need something quick, or late at night, it's a great option. Had a couple contactless delivery issues, where if it had not been for the Pizza Tracker™ my food would have gone cold sitting on my porch.
Joseph Cloutier
Domino's is losing its appeal. What used to be the best pizza in Thunder Bay has become mediocre. Double cheese comes back like half cheese. The service is deteriorating. Everyone is in a hurry instead of putting an effort into making a quality pizza. From last year to this year my stats drop it from a 5 to a 3 or 2. đź‘ŽDo better Domino's.
Somniatus Industries
Fast preparation of orders, friendly staff, good pizza with awesome sides available including my personal favorite, the east-coast style garlic fingers(even better with the bacon)!
Pat Beda
Ordered online. Pizza ready for time requested. Delicious and hot !
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