The wait time was unnecessary, if there are three people training one person to make a cup of coffee then that is valuable time wasted for processing orders... I recommend walking in and placing your order then waiting 15 minutes in drive-thru
I sat through the drive-thru, only for them to tell me they had no banana/strawberry smoothie, and no Canadian maple,😞, so, I left there with nothing👎
I am disappointed in humanity, The customers that show up here are horrible! I have been here a great many times and I can't believe how these people are treated. Each time I enter this store some adult is acting like a child. The employees here are amazing to be putting up with your garbage. I've
Don't work here, the manager is lucky I didn't say anything after she lost my banking information twice, refused to call the cops on a violent anti masker and fired me without even saying anything with not scheduling me in, that's illegal on her part.
i came to canada as a tourist and i really like tim houtons. But here in Thunder Bay, the opening times are not correct. that was pretty annoying given the situation i was in.
The attitude from the staff here are outrageous. I place my order and the guy listing just says what? What? And I'm speaking loud. Then I get up and have to argue about my drink and it not being made right. I said to the guy if you make another one the exact way I said. And I'm wrong on the looks I'
Just got ripped off. I ordered a large coffee. Got to the counter and paid with gift card. She took the card to pay and told me I was missing $2.00. I had $13.00 on the card. I told her that I only ordered a large coffee. After 5 minutes I received my coffee and the lady said I only have 2 cents lef
Busy location needs to adjust products to align with customer needs. This was the 6th time parking and walking in as the drive thru has always had between 15 to 20 vehicles. Not once have they had had the 1st, 2nd or 3rd choices of donuts we wanted to pick up as a dozen, so ended up leaving with not
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