Review Congee Wong Restaurant - Thornhill

Food was good as usual; however, sometimes it’s hard to get the staffs attention when you want something. Had to wait longer than usual to order. When the food came out it was worth it. The portions are a good size so we had plenty to take home. When you come here you can expect good food but you’ll have wait and service may be slow Though.

We dine in at the restaurant this weekend, the food was good, however, I didn't realized that the 10% service charge was already adding on after HST. I gave another 15% tips on top of it. Not sure if they do the same for the take out order though. I have heard about restaurant adding service charge, when pay by credit card terminal, the machine still ask for tips.

Do not come eat here! We came here for mother's day dinner around 6pm. First of all, we didn't have enough plates or utensils. We had to wait for plates and utensils at A RESTAURANT?!! But it didn't matter, because we had to wait 1.5 hours for only 4 dishes to arrive. We had to cancel the rest of our order because it was already 8pm! I'm sure the staff was overwhelmed, but they did not even acknowledge how ridiculously late the food was coming out. Even saying "sorry, we are experiencing a delay for the food, it will be about ____ more minutes for the food" would have put me at ease. To add insult to injury, because we were a large group, the gratuity was automatically added to our bill! We did even receive any service! Why should we pay that gratuity??? The food was subpar. Of course it will be good when you wait almost 2 hours and you are all starving, but I can say this food was not the best. In other reviews they said the staff was rude. We did not necessarily experience this, but they were just negligent and unapologetic. Also, as someone said, there are more Chinese Food restaurants that will provide better service than this. I agree, AVOID this place unless they change their standards!

We order BBQ pork for takeout, the portion is very very small for the price we paid. But the worst thing is the arrogant attitude of the Chinese guy who took our order, he seemed to be in charge of the shop. We did not argue with him but decided not to return. There are so many good Chinese restaurants nearby with decent service. Would give a 0 star if I could.

I ordered 火腿鸡粒炒饭, it is $12.75 before tax. What upsets me is, its quality is much lower than expected for this price as the picture shows. From the phone, you can find that there are not enough vegetables and meat there. Most of them is just rice and most of them is cheap stuff. But its price is $12.75. So upset!!!!!

Tiny portions at this location Go to the one at Leslie and Finch instead This is the fried pork chop. Usually it's 3 fried pork chops per order. This location cut up the pieces and it was about 1 pork chop worth of meat Edit: I ate 2 pieces before I remembered to take a picture

Food is good but not reasonably priced. I wish the associates who take orders (in-person) have a little patience and better customer service skills.

Server were probably in an angry mood. Slammed our food on the table, we said thank you with no reply he walked away. Food was ok. A bit bland. Use to be our favorite spot 10 years ago.