Hope this review is read and addressed. This is the closest Tim's to home for us. Husband buys coffee daily (14 years) and is very happy with the friendly service. Today the coffee lid smelled of perfume so with every drink the overwhelming odor ruined the coffee. Possibly a worker transferred the s
Well to start the bathrooms were terrible. So dirty , no toilet paper yuck. We ordered a sandwich and a coffee and there was no body else in the store. My husband almost finished his large coffee before the sandwiches were ready. The whole place needed to be cleaned. Not impressed at all. The gurl d
Terrible service that seems completely unorganized with zero efficiency. Sadly most of the Hortons locations in Langley are equally poor. If quality and reasonably quick service is your goal, try to find a different Tim Hortons. I believe it’s a management issue, the people seem reasonably friendly
Unfortunately, at this specific location it was my third time when I had to encounter with their poor customer service and ruthless behaviour. So apparently, today i went through a drive through and gave my order while the lady I talking to was not attentive at all. And upon receiving my order from
Seriously this store and their lack of customer service is beyond understanding. Never greeted when walking in. No staff ever out front. And just a simple greeting if their busy is fine. But when you say hello and not even acknowledge and say hello twice more, I'm given attitude as she is on her cel
Terrible service. 15 people roaming around and they can't even prepare your order correctly. Asked for crispy chicken instead of grilled, and got it grilled. Asked for double toasted extra butter bagel but ended up getting a normal cold one. I mean you guys have a screen showing what a customer has
Have a reputation of poor cleanliness and forgetting order, even if they remember the order it will take a while for so much as a donut. And be prepared to watch workers pretend to be busy and not serve you as you stand there by the register. New workers are easy to spot because of their poor traini
They asked me to pull ahead to a parking spot to wait for my food, implying it was not ready. Yet they came out as fast as I could park, so it was ready. But somehow it was already cold. Why???
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