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Sluurpy > Restaurants in Surrey > Mcdonald's

Mcdonald's - Surrey - Photo album

Wow! This location needs to either invest heavily in better training for their staff or hire more staff. I watched as our order was badly messed up and numerous others behind me also had to wait. While my family did enjoy sitting in the parking lot as we awaited our mythical missing junior chicken,
The order was a take out. I ordered fish burger. It tasted so bland. The sauce was not on the burger outside the burger. My friend ordered chicken nuggets and fries. The fries were so soggy and not crispy at all. This location needs better quality food. Miss for me. Won't return. To this location
this place has cratered in competence. I wanted a coffee. Just a single cup of coffee. They took the time to tell me it would be a sec rather than simply take the order. seeing this and waiting 5 min just to be told it would be another moment and seeing the line of cars not move I gave up. They can
We stopped at this location first thing in the morning on a Sunday, it was clearly not busy however we were given our drunks and told to park in spot 1 and go to the front door for my sausage breakfast sandwich. My husband waited over 5 minutes for them to even acknowledge that he was waiting for ou
Absolute incompetent drive-thru staff. Today I went through drive-thru with a mobile order. I get to the second window and they still hadn't accepted the mobile order for payment. So I told them to just hit the enter button to process payment. Apparently this was a mind warp for the staff and th
One if not the worst McDonald's in the lower mainland. Food is constantly burned. Missing items. Dirt in ice cream. Hamburger is oddly slimy and gross. Kitchen looks very unkempt.
Staff don't seem to care or know about food hygiene. The manager used bare hand to take the ice cream cone, filled it, and handed it to me. Clearly her hand touched the cone in multiple areas. Without COVID this would be gross enough, but during COVID she still did this. I don't understand why.
I went there doing lunch rush. Ordered fries and ice coffee. Fries are not even fresh. It’s so old and the ice coffee tasted horrible. There wasn’t even any ice on it. Am from the east coast ppl here are not even wearing hair nets.
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