The staff was amazing they were short staffed but everyone got their orders. Not sure of the managers name but she had to deal with a very rude customer. She did an awesome job keeping her cool while this guy berated her in front of others because he had to wait a whole 7 minutes for his order. I figure if you can't wait don't stop in.
Disappointed in the food today, but the customer care from the general manager has set a new standard I've never received before. Thanks for your care, kindness and attention to detail. I will return to this location specifically because of the outstanding customer service. 10 stars from me! Thank you 😊
This time the food was hot, fresh and juicy. Very satisfied. Most times I'm not cause I know the food sits in the warmers and dries out. However, the young woman at the window clearly doesn't get customer service. Hands me my bad & drink. I asked if there was ketchup in the bag. Her response was "yeah" but in a tone as if I was disturbing her conversation she was having with another employee. No thank you or any greeting. That's not the McDonalds way. 4 stars go for the food. 1 Star for customer service.
The whole staff is amazing and I went during a really busy time (I think a nearby highschool was out for lunch break) but the staff remained composed and served everyone quickly. I think the managers Brandon and Leanne were pitching in as well. One of the best run McDonald's that I've seen.
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