Review White Spot - Surrey

Ordered food from this location through Uber Eats. We were missing items from each of the three meals we ordered. Chicken is not great quality (see picture) considering the dish was over 23$. I called the restaurant to let them know about the missing items (we had not yet seen the quality of the chicken). The lady answering the phone was apologetic and transferred me to the manager. The manager apologized, said they were busy and offered for us to pick it up but by the time he would have picked up the sides, his food would have been cold. Manager said my husband's dish could not be remade because the only other option of course is to report it on Uber and deal with it through them. This is the second time we have ordered online (last time through the White Spot website) from this location and there were items missing last time as well. We won't be ordering from them again online as it seems to always create a frustrating experience and then having to try to get at least a portion refunded through Uber Eats.The only part of the meal that was good was the Strawberry milkshake.

Food portions are meant for toddlers not adults. The tartar sauce looked like it was already used. I got about one bite of coleslaw. For $20 this is a complete rip off. Save your money and go buy fish and chips from White Rock!

The brunch we had was amazing! The eggs benny came out perfect and the skillet was a good size and perfect for us!

My burger was still raw in the middle, I surely hope I don’t get food poisoning from this. Don’t waste your money here… not sure who is training in the kitchen but this is unacceptable food safe… disgusted right now

I never write reviews but this I had to write. I ordered cheesesteak hash from this location on Uber eats, the order is supposed to come with poached eggs and hollandise sauce, I never received any of those items. The food came like it wasn’t cooked at all and everything looked raw, I attached a picture to see, I called the store directly to see if the issue can be fixed by just giving me those items, they told me I have to speak to Uber eats directly. This is very disappointing and I’m never ordering from here ever again. If I could give zero star that’s what I’ll give.

My Regular Tues Lunch Special... original burger Tues special 6$ but sub in a veggie party, (ask for well done, and you've got a good deal.

Great service and well cooked food. The staff was friendly and quick to help us. We were checked on regularly and helped quickly. All our food arrived cooked perfectly and super tasty. I left my phone charger on the table by accident and the server put it away for me so I could come back for it later when I realized I had forgotten about it.

Ordered 2 chicken burgers for curbside pickup online got there early clicked the link to send I'm here notification. Waited till the pick up time 630 then phoned at 640 to say I'm here and they picked up the bag that I seen from the window that was sitting there at least 10 minutes. Girl I talked to said ya we have been getting complaints about the notification link not working properly!!! Got food home and of course cold as ice and I live 2 minutes away so now I'm paying $40 for food I have to put in the microwave. Do they not check curbside pickup online last time I waste my hard working money on this joint !!!