Review Kfc - Rocky Mountain House

The person in charge was yelling at trainees and till person during a busy moment. I ordered a large gravy and was charged for it but apparently they don't sell large gravies anymore. I received 4 smalls which was fine with me but the manager wasn't happy with the till person. They might have 11 herbs and spices but they aren't using all of them any more the chicken and especially the gravy doesn't have the flavor it used to it's all bland now.

Came for lunch the other day. I love KFC, you can never beat the price. the food was well done, always worried the chicken will hurt my stomach but it's never been an issue at this location and that says something!

Make sure to check your order before you leave, 1hr drive back is not worth for missing fries, and the pieces are so small and weird, and so expensive! Im not sure how could this be kfc, everything is so different. The 1 star is for the macaroni salad at least thats consistent!

This is the worst chicken ever … don’t know how they even stay in business… gross gross gross … oil in fryer must be old and they over fried the chicken and fries… no salads because they blame the supplier so if you get sides with your order you get fries gravy and biscuits…. 🤦‍♀️

About a month ago we got a meal that was too salty to finish. Decided to give them another chance yesterday. DL'd a coupon for this area good till Jan 9, 2022 for a variety bucket @ $25.99. Called ahead so it would be ready. When I asked the price she said something over $40. I know there wasn't $15 worth of tax on it so passed. They got me twice. There will not be a third time.

Went to go get a bucket of chicken. Waited in line for 10 mins, get to the counter and give the cashier my coupon and ask for the 12 piece, fries and gravy (coupon) and also a chicken burger. He says 'we don't have coupons' I showed him that they clear do because I have one and it's good till jan2022. He says nope our store doesn't take coupons. I dunno but your a franchise, you send out coupons to the mail boxes and there isn't another KFC for 100kms so I think you do. He looks back to the kitchen the girl shakes her head no. No, we don't take coupons. The guy behind me agreed they should take coupons. I'm sure they do but not tonight apparently lol. Waste of time I won't be back.

Probably the worst KFC I've been to, for innumerable reasons to say the least.

Terrible front staff. Have my order to another customer. When I returned to get my proper order, I was told they were out of chicken and I'd have to wait at least 20 minutes. Took forever to get my money back. Kitchen staff seemed nice.