Review Subway - Richmond

Jeffrey Chan

I came here with a friend late in the evening and Mahak who was helping us was extremely friendly and patient. Her customer service was the best I have experienced in a very long time! Please give her a raise!!

Christine Bukta

Worst customer service!!! They tried to up-sale my child with bacon on a pizza sub. Then tried to charge for bacon. When we refused to pay, they then opened the sub to remove. Veggies were frozen and hardly put any on the subs. We ended up walking out and not paying. Both bathrooms were out of service, so my 7 year old couldn't use.

Jasmine Kaur

Had first meal of the day with my friend after a long shift at work , the trip was bad . Monica working at front has no idea about good customer service , no smile , no greetings , not taking care of customers special needs . No presence of mind at work , forgot that which sub was veg or non veg . First time visit . Definitely not coming back . Drive to some other food stores nearby instead.

noble kaur

I order food through skip from this location at least once a month as it’s one of the location nearest to my work. The packaging is excellent, and they generously leave a positive note, with emojis and a free cookie along the food courier.

Kevin Chang

I have been going to this Subway for my lunch for almost a month. I am diabetic. So, All i can eat is Salads. I always asked for extra spinach. I don't mind pay them more tips. As long as i get lots of vegetables. BUT, the lady just grabs 2-3 spinach leaves when i asked for extra spinach!!!! Every time i go there. Same thing happen. i am seriously in shock. Thats why i no longer tip them. Also, I have found out only this location does such disgusting thing. Look at the picture i attached here. The box is only half full. it doesn't really fill me up.

Bassam Od

I stopped by this evening for a foot long steak-and-cheese. I ended up getting vegetarian, because you can barely see any meat in my sandwich. The staff there were very rude. I don't recommend this location and I'm definitely not going back.

Diana L.

Good service. Spacious and clean. They’re very quick and keep it nice. It’s never busy and easy parking. Good subway!

K S

Super rude staff. Zero customer service skills, first and last time at this location.