Very low efficiency - went there during lunch break. It was super slow, only one person in front of me when I lined up to order (noodle soup) and I waited 15min for my order, even the customers ordered after me got their orders. And it happened every time when I went there!
Food was okay - not sure
It's your normal food court food. The female cashier though, had to say hello about 3 times because she was texting on her phone. Not a very nice image. Also don't know why she washed her hands with her gloves on instead of changing them. I rather they not wear gloves and wash their hands instead.
Thai Express is a food court stall. They do quick and dirty thai but made to order. Depending on the staff it can be correctly seasoned and sauced or fairly bland. In general it is below what you would get at a thai restaurant. It is filling though and the freshness of the ingredients makes it compe
Each time I come here for spicy pad Thai, it is not spicy in the slightest- it is SWEET. Please actually give people what spice level they order. My noodles were as underwhelming as the service I received this evening
Thai Express usually has good food but this one in Richmond Centre is an exception. I ordered a Thai fried rice with tofu which tastes horrible. The rice is hard and there is only ONE piece of tofu!!! The service was also terrible. The cashier was rude and sneaky. She charged me $10.48 for Thai Frie
Tasteless cheap quality and expensive!
I’ve never had such tasteless food. I tried the soup and there was literally no flavour! And it was supposed to be their medium spicy. I ordered their wings as well and by the time they served them my soup was cold. The wings were greasy and tasteless!
I was attracted by an advertisement of Thai Express' new vegan menu that was cycling among other advertisements on the computer screen between the cashier and myself. The vegan menu, however, was not included on the larger static screens that customers order from.
Me: Do you have a copy of this ve
Snotty cashier and got my order wrong too! Then she changed my take out to eat in. Then the "CHEF" put it on a plate to which i said its to take out...he threw a take out box onto the tray. Do not go here unless youbwanted to be disrespected by lousy staff.
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