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Sluurpy > Restaurants in Richmond > Starbucks

Starbucks - Richmond - Photo album

Guy at the cash could have been a little bit more friendly, and the strawberry Frappuccino really was ice water with some color we had two of them really disappointing. We sat outside my friend and had to sit at the least dirty table that they had outside so they're busy on the inside, taking orders
I had a terrible experience at this location . Customer service level and quality of service was very bad, not recommended at all. We talked to the manager name shea they do not apply Starbucks policy and they kept me in line for 7 minutes no solution was provided to me and I had to leave the store
Drive thru starbucks. They have internal seating for about twenty people with adaptors for computers on two of the tables. They have front outdoor sitting for four. The cool part is they have a hedged outdoor area that seats 8. Access is from Sea Island Hwy or Bridgeport. Parking is usually ok excep
Go through the drive-thru almost every Sunday, no complaints here. Service is usually fast and courteous.
Ordered a peppermint hot coco with Oat beverage 9:08pm Nov.14 2021. If you’re anaphylactic and allergic to nuts, avoid this place. The barista may kill you due to negligence and cross contamination. The drink resulted in me breaking out in hives.
I hate complaining as I used to work in a Starbucks myself, but after waiting 20 minutes for a drink we ordered via mobile order today, I had to say something. There were people behind us getting their orders before ours, so clearly it got lost in the mix, but no attempt at a real apology was made.
I understand the store was busy, but the service wasn't good. I told a worker I wanted to get bagel with butter on it and pumpkin latte without whipping cream, she didn't even take orders properly.
A customer was yelling at one of the barista who was working as a cashier that she did not greet him properly. He yelled, loud enough for the whole store to know, that she should do it properly. The barista smile politely and redo her introduction (hello, welcome to Starbucks. I am (insert name). Ho
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