U-grill - Richmond - Photo album

This is a tough one because my son likes their teriyaki beef. But like others before me, the chef and cashier are terrible with customer service. It bothers me when you pay for food and it feels like they have skimped on their servings. I was appalled that they used this particular container and it

Fresh (really good quality veggies) food you choose cooked perfectly right there in front of you with sauces you choose. It is inherently great food. The service was efficient and prompt. That equals fast food perfection. I have no idea why done reviewers say the service is so bad that the whole exp

I agree with the earlier poster. Like many of the Mongolian grill style is places you can be surprised by the bill at the end as it is by weight. The good news is that the food is fresh usually and the spicing is to your request. During lunch rush this can get quite slow as several patrons are deliv

Food is good but the girl with a green hair working as a cook, seems like not enjoying what she is doing now, better change her attitude or go find another job fits better for her.

Horrible service paid $38 for two meals and then the cook was so rude that when she was about to pour the food they forgot to add the rice when I asked she was like why didn't you say it in the start it's pretty standard the rice comes with the meal the service was highly unprofessional I will not b

I working in the richmond center mall . best store in the food courts . Fresh and Healthy. Cleanest in the mall !! love U-Grill youguys are awesome !

They completely REFUSED to stir my rice together into my stir fry. There wasn't a single person in line. It was a very simple request to satisfy a long term customer. Other locations have done this for me many times. Guess customer service means nothing at this location.

We have been at U-grill several times. Here you select vegetables, meat and fish and then pay for your food by weight. You can decide if you want rice with your meal. They offer two choices of rice - white or brown. After that the cook grills your selected food with the sauces you want. There sev