Review Pizza Nova - Pickering

WORST PIZZA EVER!!!! DO NOT EAT HERE IF YOU CARE ABOUT YOUR HEALTH EITHER THE PIZZA WAS MADE OF BURNT PLASTIC OR THE COOK IS DELIBERATELY SABOTAGING THIS PLACE BUT JUST HAVE A LOOK. TWO HUGE SHEETS OF BLACK UNEDIBLE " PIZZA?" TO MAKE MATTERS WORSE THEY OFFERED NO REFUND, JUST A CREDIT FOR MORE OF THEIR HORRIBLE BURNT PLASTIC "PIZZA"

My new pizza place for lunch! always have fresh and delicious variety of slices available throughout the day! Staff has excellent service , very clean restaurant always. At times I get mix & match slices for the office which staff have recommended it & saves my time!

The lady at the cash who also works at the back has horrible customer service! Even when they mess up your order they make you pay for it. This has been the third time this happened! The same lady never uses a hair net or gloves when handling food. I have been understanding the pst two times but a third time is enough to loose me as a customer! Honestly so disappointed with the way the handled the situation each and every time! Next time I’ll drive a little further to a different pizza Nova location or just order from a different pizza place.

I have been coming to this location for years! And will always stay like this love the quality, service and friendly staff that are willing to help out when needed. Staff experience is excellent! Love love the charcoal dough thats ny new addiction & healthy choice ! Staff recommended it and now love it! My to go Pizza place every week!

Ordered two sandwich combo special. 17$ ...Paid extra for cheese and toppling. 25 tax in and did I get my order....no ask for tomatoes none... peppers none..The person making my sandwich did not care about the order or customer....It was better before new owners.....Some staff great other..? I try to help local business but there service is terrible....

Since moving to Pickering and once we discovered Pizza Nova, the food there is always good. So yesterday was lasagna night for me. Was definitely not disappointed. Pizza nova, pizza or lasagna, always delicious there.

Usually a fan of Pizza Nova. It’s one of the better pizza brands. Unfortunately I have to leave an unpleasant review of this particular location. A few weeks ago we ordered a pizza and when we picked it up it smelled off. We had our masks on and I thought I was just being paranoid. We were starving and we got home, ate some of the pizza and it was clear that the cheese had turned and gone bad. They had put rotten cheese on the pizza! We did not feel well after eating that pizza and had to throw the rest of it in the garbage. We called customer service and got a credit. We ordered again last night to use our credit and I did a double check to smell that the cheese was okay. Seemed fine but then both my husband and I felt sick afterwards and I had diarrhea. This place is obviously not sanitary and it’s obvious they are not always using fresh products. I won’t be ordering from this location again.

I ordered a $30 pizza and the first came like they just threw on the topping and dumped a whole bunch of extra sauce on the pizza - I called and asked for a replacement and the sent me a burnt pizza. These guys suck big time. You made your point - I will never order from you guys again. Worst Pizza ever.