Marie Nicholson
Shrinkflation is real. I laughed when I saw how tiny my muffin was. I did not laugh when I turned it over to realize that half the bottom of the muffin was missing. They rectified that quickly, but seriously... These are so tiny now!
Bonnie V
Never had a bad experience here. Only once did my order get messed up.. but they made it right. Staff always seem to be laid back and easy to deal with. Thanks for being awesome Penticton, McDonald's. I appreciate you.
PS: they make my custom iced coffee exactly right every time. 🤘
Faith
Fix your mistake! Months ago my boyfriend ended up getting onions on something that was clearly written on the receipt as plain. Wrote a review here, with pictures. Management tried to fix the situation. Sent a coupon for free food. The exact same thing happened! I called back and they said they would give me 2 Big Macs (not even free it’s what I had ordered) and 3 extra value meals (2 of which would be free, one would be what I had ordered and had messed up also). They did not follow through with this. So just posting the receipt from the second order. Do not come here. They mess up every single time and will not makeup for it if they do. Wendys, Burger King, a and w, Dairy Queen are all way better places to spend your money
Danielle Kehoe
The fries & nuggets were both underdone. And trying to use the bathroom was a bit of a challenge, first they sent us to the wrong bathroom, so the key wouldn't work, then once we finally got into the bathroom it was pretty gross, and there was no toilet paper, so had to wait for that to be dealt with as well. Obviously it's McDonalds, so will probably return at some point, but definitely could use some work.
Serena Chapman
I have no idea what the hiring process is here but the staff can’t even put together a Big Mac properly, how hard is it to follow instructions that are posted in front of your face?…last week they completely forgot our fries so we just had burgers….a monkey could do better. I’m ordering from BK from now on because I’ve had it with this place.
Allen Richardsen
Always will be my all time fast-food joint, some might disagree. Been one of my favorites since I was a kid, staff is quite helpful to a degree since they're always on the move, but a bit crowded of late not trying to discredit them. But some guidelines need to be redone.
Jessica Pappin
Mark the manager! What a great act of kindness shown to a person in need! You ROCK! Was so nice to see YOU be kind in this crazy world! We are all humans no one better then anyone else. Who ever his boss is this man deserves an award!
Greg K
None of the tables had been cleaned was in restaurant for 40 minutes and as people left no one was cleaning. This was the same on my last visit 3 weeks ago , before that someone was always cleaning ! Maybe new management or short of staff don't know but hope it changes as I won't be returning for some time.
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